Top Remote Senior Level Jobs in Madison, WI

Lead complex enterprise pre-sales engagements as a strategic advisor: drive discovery, solution design, and POVs; craft technical strategy and value articulation; mentor Solutions Consultants; influence product roadmap and create scalable demo/playbook assets to accelerate enterprise deals and outcomes.

Serve as a subject-matter expert on the Outreach platform, partner with Sales to perform in-depth discovery, qualify opportunities, deliver value-focused product demonstrations, communicate requirements to onboarding and implementation teams, and collaborate with Product and Customer Success to drive deal progression and successful handoffs.

Lead end-to-end product design: discover, prototype, validate, and ship features. Conduct user research, synthesize insights, build fast prototypes (sometimes beyond Figma), collaborate closely with PMs and engineers, mentor designers, and help evolve the design system while prioritizing speed and product outcomes.

Design and implement a scalable observability stack (logging, metrics, tracing, APM); select and configure agents; build alerting, incident management, runbooks, and dashboards; automate toil and codify monitoring as IaC; reduce MTTD/MTTR and train teams on instrumentation and incident response.

Lead and grow the Cloud Engineering team to own AWS infrastructure, IaC strategy, account and landing zone standards, cloud security, cost optimization, and platform modernization. Hands-on manager who contributes to Terraform/Ansible implementations, partners with SRE/Product/Security, drives observability and operational resilience, and reduces cloud operational risk through reusable patterns, automation, and standards.

Own the full sales cycle for Zyratalk's AI-powered conversational SaaS: identify and nurture inbound/outbound prospects, conduct demos, qualify opportunities, negotiate and close deals, manage SMB/mid-market pipeline, and collaborate with SDR, Marketing, Customer Success, and Product teams to exceed revenue goals.

Sell NiCE CXone Mpower and related AI/contact-center solutions to enterprise and commercial accounts. Identify new opportunities, build strategic C-level relationships, negotiate enterprise agreements, meet annual quota, and coordinate cross-functional teams to implement solutions and expand market share.

Drive new business and market share for enterprise and commercial contact centers by achieving sales quotas, negotiating enterprise agreements, building C-level relationships, and selling AI-enabled SaaS solutions while coordinating cross-functional teams.

Own a portfolio of 4-6 lifestyle accounts as the day-to-day strategic lead, translating data into full-funnel insights, coordinating cross-channel teams (paid, SEO, content, email, creative), and driving retention and revenue growth. Lead client calls, support quarterly strategy and renewals, employ AI and Power Digital tools (nova, Iris, Power Circuit), and ensure performance narratives guide client decisions while maintaining high retention and service expansion.

Transform SOC operational data into actionable insights to improve MDR service delivery. Analyze workflows, identify gaps and trends, define performance metrics, validate improvements, integrate AI into analysis, conduct root-cause investigations, and collaborate with cross-functional teams to enhance quality, efficiency, and customer experience.

Lead delivery of complex AlayaCare Cloud implementations for US customers: manage project plans, risks, scope, training, testing, and adoption. Guide configuration, deliver training (on-site and remote), facilitate AlayaCare University enablement, drive user engagement and satisfaction, and support cross-functional handoffs and team upskilling. Travel as required for on-site work.

Own GTM strategy and category growth for assigned retail verticals across product and shipping protection. Lead pod operations, synthesize merchant and market insights into GTM playbooks, influence the product roadmap, advise key accounts, design custom solutions, and drive revenue and pricing competitiveness using data and AI-driven tools.

Lead end-to-end development of fraud and risk ML systems: define problems, engineer features, build and evaluate models, collaborate with product and engineering, deploy with ML engineers, and monitor production performance to detect drift and trigger retraining.

The Partner Marketing Lead will develop and execute partnership marketing strategies and integrated campaigns for Bright Harbor, focusing on disaster recovery and collaborating with various stakeholders to create impactful narratives.