• Bachelor’s degree in Marketing, Business or equivalent work experience
• Five (5) years Marketing Operations or Business Operations experience
• Strong understanding of marketing technology stack and process optimization
• Experience with project management and change management initiatives
• Excellent analytical and strategic thinking skills
• Strong communication and stakeholder management abilities
JOB CONDITIONS:
None
This position will be domiciled at a FedEx Freight location in Memhpis, TN, Harrison, AR. You will be required to work at a FedEx Freight Location several times per week.
POSITION OVERVIEW:
Provide strategic advisory support for marketing operations optimization, process improvement, and technology implementation across all marketing functions.
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
1. Responsible for strategic recommendations for marketing operations optimization and process improvement initiatives.
2. Works collaboratively on advisory support for marketing technology evaluation, selection, and implementation projects.
3. Maintains expertise in marketing operations, best practices and industry benchmarking for continuous improvement.
4. Manages documentation and training programs to enhance marketing team operational efficiency.
5. Maintains data governance and quality assurance frameworks to ensure marketing data integrity and compliance.
6. Drives cross-functional collaboration on marketing operations projects and technology integration initiatives.
7. Supports change management and adoption strategies for new marketing operations processes and technologies.
8. Complies with all applicable laws/regulations, as well as company policies/procedures.
9. Performs other duties as assigned.
Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
EST FedEx Freight, Inc
FedEx Freight is an Equal Opportunity Employer, including disabled and veterans. If you have a disability and you need assistance in order to apply for a position with FedEx Freight, please e-mail at [email protected]. FedEx Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
Skills Required
- Bachelor's degree in Marketing, Business, or equivalent work experience
- Five years of Marketing Operations or Business Operations experience
- Strong understanding of the marketing technology stack and process optimization
- Experience with project management and change management initiatives
- Excellent analytical and strategic thinking skills
- Strong communication and stakeholder management abilities
What We Do
FedEx Freight operates FedEx’s less-than-truckload (LTL) freight transportation business across North America. Its services include Priority, Economy, and Direct shipping, while subsidiary FedEx Custom Critical provides expedited, time- and temperature-specific freight solutions. The company uses a large vehicle fleet, extensive service-center network, operational efficiency, data-driven technology, and dedicated personnel to deliver freight safely, securely, and reliably across the United States, Canada, Mexico, and nearby territories.
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