Top Remote Jobs in Louisville, KY

Coordinates media accreditation for the Sundance Film Festival, including applicant communication, application processing, database maintenance, media research and outreach, credential preparation, reporting, and onsite check-in. Supports press crews, photographers, and publicists; troubleshoots accreditation systems with Technology Services; coordinates volunteers and event logistics; and assists with screenings, events, peak-period work, and wrap reporting.

Supports senior project managers and independently manages smaller client projects. Responsibilities include scope, schedule, budget, financial tracking, staffing, risk mitigation, change control, client communications, documentation, SOWs, billing coordination, deliverables, and project meetings. The role manages brand, marketing, campaign, digital, creative, advertising, strategy, and research projects while coordinating internal teams, clients, accounting, resource management, and partner agencies.

Drive business development for Divert’s Industrials team across the Northeast. Responsibilities include market discovery, industrial customer mapping, pipeline development, stakeholder engagement, solution creation, deal closing, customer onboarding, and transition to Customer Success. The role requires collaboration with Marketing, RevOps, Product, Operations, and Customer Success while supporting revenue growth and sustainability-focused infrastructure programs.

Guide applicants and admitted candidates from consultation through enrollment using phone and email outreach. Explain program value, fees, payment options, curriculum, and alternatives; address objections and remove enrollment blockers. Support employer-sponsored enrollment with ROI materials and communications, maintain accurate CRM pipeline notes, meet contact goals, and share recurring questions with admissions and marketing teams.

Evaluate AI model requests and responses against customer-specific policies, taxonomies, and rubrics. Analyze conversation context, distinguish nuanced policy boundaries, write evidence-based rationales, identify policy gaps, participate in calibration, and improve evaluation frameworks. The role requires consistent judgment, precise communication, adaptability across policy domains, and mature handling of sensitive content.

Leads a frontline customer support team serving users of Interwell Acumen and related healthcare programs. Responsibilities include coaching Support Analysts, managing schedules and ticket queues, monitoring SLAs and performance metrics, coordinating escalations, maintaining documentation and SOPs, improving workflows, overseeing quality reviews, and handling complex customer issues. The manager partners with Epic Applications, Product, Development, Training, Customer Success Operations, and Account Management to improve support delivery, team readiness, and customer experience.

Prepare, sort, and scan hardcopy documents into high-quality electronic images while meeting daily production goals. Maintain document order and sequence, follow imaging procedures, complete tracking documentation, communicate production updates, and keep the work area clean. The role requires sustained attention to detail, accuracy, independent work, and the ability to lift up to 50 pounds.

Designs, configures, tests, and maintains enterprise service management workflows, integrations, automations, dashboards, and reports. Translates business requirements into technical solutions, leads workflow design, supports system upgrades, troubleshoots issues, documents processes, and collaborates with stakeholders, vendors, and IT teams. The role also contributes to strategic planning, project delivery, training, process improvement, and mentoring while supporting telecom and ITIL-based service management operations.

Support and administer assigned business applications, including troubleshooting, monitoring, user security, backups, disaster recovery, upgrades, release management, vendor coordination, and operational improvements. The role also coordinates application user groups, change management, project activities, and cross-department planning while ensuring systems remain reliable, secure, current, and efficient.

Supports home services campaign execution by coordinating client communications, onboarding, asset management, leads, permits, incentives, compliance, troubleshooting, and escalations. Collaborates with analytics, finance, legal, compliance, sales offices, and other partners to maintain service quality and client satisfaction. Tracks KPIs, expansion opportunities, offers, and product updates while maintaining SOPs, action logs, and program documentation. Uses CRM, reporting, project management, and AI-assisted tools to improve accuracy and efficiency.