Top Remote Jobs in Louisville, KY

Handles inbound and outbound customer communications to secure the return of rental equipment, resolve inquiries and complaints, update records, document interactions, and escalate unresolved issues. The role also supports client retention, converts customers to private pay when applicable, identifies root causes, recommends process improvements, and meets productivity and quality goals.

Leads applied material science innovation for fresh food packaging, advancing technologies from proof of concept through validation, scale-up, and commercialization. Manages material scientists, engineers, and lab technicians while guiding formulation development, experimental design, data analysis, technical validation, supplier investigations, and technology roadmaps. Partners with marketing, product management, operations, quality, procurement, and project management to ensure manufacturability, commercial relevance, and successful product launches.

Coordinates and processes broadcaster and content-owner requests for US TV channels. Reviews and validates channel information, records updates in internal systems, investigates workflow or data issues, tracks follow-ups, and coordinates with ingest, technical, editorial, and scheduling teams. The role also involves professional communication with external partners, maintaining accurate documentation, and escalating issues when needed.

Leads a team handling commercial general liability claims across multiple jurisdictions. Responsibilities include workload assignment, technical coaching, claims investigation and evaluation, reserving, litigation management, negotiation, settlements, file audits, compliance monitoring, staff development, process improvement, and strategic initiatives. The role requires extensive insurance coverage knowledge, leadership experience, contractual analysis, negotiation skills, and at least ten years of commercial general liability claims experience.

Leads agile transformation across multiple project teams, establishes program-wide Scrum practices, coaches Scrum Masters, facilitates ceremonies and PI planning, and drives continuous improvement. The role aligns agile delivery with government mission objectives across cloud modernization and legacy system maintenance. It requires scaling agile practices across numerous teams, supporting product roadmapping and retrospectives, and applying AWS and DevOps knowledge to CI/CD and automated testing strategies.

Fully remote Litigation Assistant responsible for tracking statute of limitations deadlines, managing calendars, coordinating depositions, medical examinations, court reporters, videographers, and nurse observers, preparing filing and discovery documents, tracking service of process, generating task reports, and maintaining case documentation. The role requires handling a high volume of civil litigation cases, accurate scheduling, strong follow-up, communication, organization, and independent teamwork. Training is provided on the firm’s case-management software.

Leads the strategy, launch, governance, and continuous improvement of premium support programs. Establishes scalable frameworks, KPIs, roadmaps, and reporting; drives AI, automation, and self-service adoption; and coordinates execution across Support, Product, Sales, Marketing, and Customer Success. The role supports enterprise customer engagements, escalations, sales enablement, pricing validation, renewals, upsell motions, and executive communications while improving customer value, operational efficiency, margins, and program growth.

Own and evolve high-scale backend and data-layer services. Design, build, test, and operate distributed backend services and APIs, improve reliability/latency/scale, take end-to-end ownership from design through production support, participate in on-call and incident response, and mentor peers while partnering with Product and SRE teams.

Leads the design of high-impact PowerPoint presentations, develops concepts and visual narratives, maintains templates and brand consistency, mentors junior designers, performs quality assurance, and manages multiple projects through timely delivery. Collaborates with executives, marketing teams, project managers, and stakeholders to translate complex information into compelling visuals. Requires strong presentation design expertise, Adobe Creative Cloud proficiency, attention to detail, and the ability to work under tight deadlines.

Own the content editorial agenda across blogs, white papers, videos, and social content. Manage external writers and video partners, edit content for quality, brand voice, accuracy, and SEO, publish assets, and oversee the YouTube channel. Collaborate with SEO, demand, web, creative, and product marketing teams while contributing insights to marketing planning. The role requires strong editing, project and vendor management, content strategy, communication, and familiarity with SEO, video platforms, and CMS tools.