Top Remote Customer Success Jobs in Louisville, KY
As a Government Renewals Specialist, you will manage renewals and address client needs across government levels, develop negotiation strategies for contract renewals, collaborate with various internal teams, and maintain a rolling forecast of renewals while ensuring customer satisfaction and trust.
The Accounting Success Manager at FloQast is responsible for enhancing customer satisfaction and engagement, managing training and education, building relationships with clients, analyzing metrics, and driving account growth through strategic guidance and solutions. The role requires strong communication skills and the ability to handle multiple projects while providing technical support and advocating for customer needs.
The Customer Support Associate provides focused assistance, handles inquiries via calls, chats, and emails, collaborates with the team to enhance customer experience, identifies pain points, advocates for customers, and proactively seeks process improvements.
Featured Jobs
The Learning and Development Content Management Specialist will develop and maintain content for training curriculum and job aids for the Operations team. Responsibilities include responding to content requests, collaborating with subject matter experts, auditing knowledge bases, and consulting with leadership on content solutions.
The role involves providing customer support for banking and financial services via phone, email, or instant message. Responsibilities include troubleshooting customer issues, documenting inquiries, escalating complex problems, and meeting performance standards.
The Epicor ERP Specialist will act as a business advisor, analyzing and implementing Epicor ERP across various business areas. Responsibilities include conducting business analysis, maintaining ERP systems, providing user training, creating dashboards, and ensuring compliance with J-SOX policies.
The Client Manager is responsible for managing revenue with larger clients, developing client relationships, promoting various WFS products and services, leading internal teams, and mentoring less experienced staff. They focus on strategic thinking to enhance client value and pursue business development opportunities.
The position is for potential candidates interested in creating a role within the Measured organization, allowing flexibility to express their skills and interests.
As a Senior Customer Success Manager at Trellix, you will build strong relationships with key stakeholders, understand customer needs, and develop success plans to drive product adoption and satisfaction. You will collaborate with sales for transitions and expansion opportunities while addressing customer challenges and risks to ensure desired outcomes and loyalty.
The Customer Success Manager is responsible for managing relationships with SMB clients, ensuring product adoption, satisfaction, and retention. They will act as the main point of contact, monitor usage, resolve client inquiries, assist with renewals, and educate clients on best practices to optimize their experience with the company's solutions.
As an Enterprise Customer Success Manager, you will build and maintain strong relationships with key clients, ensuring their business goals align with our SaaS solutions. Responsibilities include onboarding new clients, providing training, advocating for clients internally, executing strategic account plans, and tracking performance metrics to enhance client satisfaction and drive usage and renewals.
Top remote Companies in Louisville, KY Hiring Customer Success Roles
See All
All Filters
No Results
No Results
