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Top Remote Customer Success Jobs in Louisville, KY
Edtech • Fintech • Social Impact
The Customer Success Associate will assist users with navigating Summer's tools related to student loan forgiveness and repayment programs. Responsibilities include engaging with users, reviewing applications, understanding product offerings, and suggesting improvements to team processes. This role emphasizes communication and collaboration within the Member Success Team.
Fintech • Real Estate • PropTech
The Strategic Customer Success Manager serves as the key contact for large accounts, aiming to maximize value for customers, drive outcomes, and enhance user experience. Responsibilities include managing customer relationships, leading project management tasks, negotiating contracts, and collaborating with internal teams to advocate for customer needs.
AdTech
The Brand Partnerships Manager will support the Customer Success team by managing client relationships, delivering value, conducting strategic business reviews, and collaborating with internal teams to ensure client satisfaction and retention. The role requires analytical skills to derive data-driven insights and effective communication to achieve trusted-advisor status with customers.
Featured Jobs
Database
As a Senior Technical Support Engineer at Couchbase, you will troubleshoot customer issues on cloud and on-premises deployments, engage with clients to resolve technical requests, and provide feedback to engineering teams. This role includes writing technical documentation, training on Couchbase components, and requires strong multitasking and communication skills.
Top Skills:
GoJavaPython
Marketing Tech • Mobile • Software
The Deliverability Consultant will guide clients in optimizing their email deliverability, analyze data, and provide actionable insights. Responsibilities include onboarding clients, collaborating with internal teams, managing expectations, and staying updated on industry trends to enhance client success.
Top Skills:
Google Suite
Edtech
The Gainsight Administrator will develop and deploy solutions on the Gainsight platform to enhance the Customer Success processes for n2y. Responsibilities include system configuration, data integration, ensuring data quality, managing user accounts, performing user acceptance testing, and improving efficiencies in workflows and procedures.
Top Skills:
GainsightAzureSalesforceSQL
Software
The Solutions Consultant at Jama Software will consult and mentor clients on software implementation, driving adoption of Jama Connect. Responsibilities include leading customer engagements, delivering training, documenting best practices, identifying barriers to adoption, and enhancing industry offerings.
Cloud • Digital Media • Marketing Tech • Sales • Social Media • Software • Database
As a Senior Enterprise Customer Success Manager, you will drive growth and ensure renewals for Muck Rack's enterprise customer segment, managing relationships with key stakeholders, overseeing the entire customer lifecycle, and leading contract negotiations to ensure customer satisfaction and retention.
Information Technology
The Director of Customer Success at Innovaccer acts as a trusted advisor to clients, managing project deliveries, engaging with teams of engineers and designers, and identifying solutions to enhance customer satisfaction in the healthcare sector. This role requires a strong analytical mindset and excellent communication skills to effectively address customer needs and drive project success.
Artificial Intelligence • Legal Tech • Professional Services • Software
As a Senior Customer Success Manager at Ontra, you will manage relationships with enterprise clients in the financial services sector. Your responsibilities include developing adoption plans, conducting strategic reviews, promoting customer retention, and acting as the voice of the customer within the organization, while guiding clients to achieve their desired outcomes using Ontra's SaaS solutions.
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