Top Remote Jobs in Little Rock, AR

Manage a virtual territory of provider accounts to drive consumable sales, improve treatment utilization, and reactivate underperforming accounts through data-driven plans, virtual training, clinical guidance, and close partnership with field teams. Maintain Salesforce records and support capital and loyalty program initiatives.

Lead creation and governance of product documentation for a healthcare SaaS platform. Plan documentation, produce user guides, release notes, and enablement materials; collaborate across Product, Engineering, Customer Success, and Support; manage content lifecycle, audits, and continuous improvement to drive adoption and usability.

Drive product operations excellence across the PDLC: maintain processes and tooling, coordinate planning and rollouts, manage intake and requirements maturation, track delivery and dependencies, enable change management, generate analytics and stakeholder-facing insights to improve product delivery and customer value.

Lead growth and subscription strategy for Yahoo Finance portfolio. Drive user acquisition, product adoption, conversions to Finance+, onboarding, retention, paywall mechanics, and partner perks. Own growth playbooks for new product launches, collaborate cross-functionally with Marketing, Engineering, Content, and Business Development, and use data-driven experimentation to optimize engagement and revenue.

Interim Head of Legal to advise CEO and execs on commercial contracts, negotiate complex enterprise SaaS deals, support pricing and packaging, counsel the board on governance, lead a small legal/compliance team, and ensure compliance with HITRUST and SOC 2. Hands-on, strategic, business-minded, and comfortable using AI tools.

Lead requirements gathering and design for the Benefitsolver platform, document and configure system requirements, create ETL/data mappings, write test plans, support implementations and onboarding, troubleshoot client issues, and coordinate cross-functional resources to meet project SLAs and client expectations.

Lead organizational adoption and scaling of AI across the company by building capability, defining standards and guardrails, and designing AI-enabled workflows (copilots, agents, human-in-the-loop). Partner cross-functionally to prioritize use cases, operationalize solutions, integrate with data platforms, measure adoption and impact, and transition experiments into durable business processes.

Design, build, and operate core control, data, and observability systems for a low-latency, highly-available realtime platform. Implement resilient region-spanning architectures, libraries, protocols, and tooling. Diagnose and harden critical paths using metrics, tracing, testing, and production traffic. Shape platform capabilities across identity, scheduling, observability, and distributed state management.

Handle high-volume inbound calls and live chats to take orders, resolve issues, and upsell/cross-sell products. Manage complaints, coordinate returns/credits, follow pricing approval processes, stay current on product knowledge, and meet performance and compliance standards.

Senior presales AI architect who designs and deploys production-ready AI solutions for contact center and CX use cases. Responsibilities include RAG and knowledge architecture design, contextual AI and orchestration, evaluation and observability frameworks, partner enablement and labs, technical escalation, demos and co-selling, integrations via REST APIs and MCP/A2A, and translating technical capabilities into business value while driving partner ecosystem scalability and product feedback.

Build and scale QA and enablement programs for email, chat, and phone support. Create scorecards, audits, calibration, coaching, and reporting. Own Help Center, macros, voice-and-tone standards, training, and AI-driven improvements to reduce contact rate and improve team performance.

Serve as the primary technical contact for clients: manage implementations (integrations, SSO, migrations), troubleshoot complex issues, scope customizations, create technical documentation, translate client needs to product/engineering, and drive customer technical success and adoption.