Top Remote Jobs in Lexington, KY

Leads enterprise customer enablement and experience strategy across four divisions. Designs user research programs, synthesizes customer insights, builds multi-year digital and non-digital adoption roadmaps, and partners with digital teams to improve customer outcomes. Owns growth metrics including adoption, retention, engagement, usage, and expansion. Establishes research and optimization feedback loops, leads cross-divisional alignment, and builds a team of Customer Enablement and Growth Specialists.

Leads integrated, full-funnel marketing strategy and execution across DTC, retail, healthcare practitioner, ecommerce, international, Amazon, PR, influencer, social, paid media, CRM, content, and experiential channels. Owns campaign architecture, messaging, planning calendars, governance, cross-functional alignment, measurement, performance optimization, and executive communication. Partners with senior leadership and channel owners to connect brand strategy with customer insights, coordinated execution, and measurable business results.

Own and administer Salesforce globally across Sales Cloud, CPQ, and Experience Cloud. Build workflows, flows, validation rules, reports, dashboards, and integrations; maintain data quality and governance; support forecasting, territories, quotas, and revenue operations. Partner with global stakeholders and external implementation teams, lead UAT, document configurations, train users, and recommend Salesforce, AI, and integration enhancements.

Provides administrative support to the SCOPE Director, including calendar and email management, task tracking, meeting notes, receipts, metrics spreadsheets, and team communications. Supports team operations, campaign coordination, event logistics, retreat planning, travel, venues, agendas, and organizational projects. Requires strong organization, writing, discretion, remote collaboration, proactive follow-through, and occasional travel.

Leads architecture, design, coding, delivery, and technical quality for complex software systems across an application family. Guides vendors and engineering teams, mentors developers, partners with architects, modernizes technology, establishes reusable practices, and leads incident response and root-cause analysis. Requires extensive .NET experience, microservices workflow orchestration knowledge, Agile development experience, and strong cross-functional leadership.

Designs, implements, and supports complex high-availability telecommunications network infrastructure. Leads architecture and long-term planning, optimizes performance and scalability, manages escalations, defines operational KPIs, and maintains documentation and diagrams. Serves as project engineer and subject-matter expert for major initiatives, coordinating across departments and engineering disciplines. Provides technical leadership, mentors junior engineers and technicians, and ensures reliable, secure integration of network services within demanding operational environments.

Drive Qompyl’s growth from beta through launch by managing acquisition funnels, organic and paid channels, lifecycle programs, experimentation, analytics, community, referrals, and partnerships. Identify performance gaps, optimize conversion and retention, and provide actionable recommendations. The role requires financial-markets fluency to market effectively to self-directed traders and investors, plus hands-on execution in an early-stage environment.

Own post-purchase customer success for real estate investor buyers. Responsibilities include onboarding, activation, account health scoring, retention and churn management, escalations, refund resolution, customer feedback analysis, reporting, and building playbooks from scratch. The role partners with sales, support, product, engineering, and analytics while directly owning retention metrics and working at least four hours daily with US Eastern Time.

Leads major IT service delivery and ServiceNow implementation projects, including architecture, technical design, development oversight, quality assurance, testing, security, scalability, and maintainability. Translates business requirements into technical solutions, advises clients, coordinates government and contractor stakeholders, supervises project teams, facilitates UAT and training, and recommends improvements. Requires ServiceNow expertise across multiple modules, IT consulting experience, Agile and SDLC knowledge, strong communication, and analytical skills.

Leads enterprise customer enablement and CX initiatives across multiple divisions. Responsibilities include designing user research programs, synthesizing customer insights, developing multi-year digital adoption roadmaps, partnering with digital experience teams, tracking growth and retention metrics, building enablement teams, and establishing feedback loops to improve customer outcomes, platform engagement, feature utilization, self-service effectiveness, and revenue expansion.