Top Remote Jobs in Lexington, KY

Manages healthcare policy and regulatory intelligence across states and national bodies, translating legislative and licensing developments into clear briefings. Builds relationships with healthcare associations, regulators, educators, and workforce organizations; coordinates coalitions, conferences, and contract lobbyists; maintains lobbying compliance. Oversees External Affairs processes, timelines, stakeholder records, and systems while supporting the VP, special projects, events, RFPs, and internal communications. Requires 5+ years of government relations, regulatory affairs, public policy, or association management experience.

Deploy production AI agents for strategic customers, integrating CRM, telephony, and knowledge systems. Engineer voice experiences, build evaluation frameworks, test agent performance, and translate deployment insights into reusable platform capabilities. Partner with Sales, Product, Engineering, Professional Services, and customers to validate technical value, convert pilots into production systems, and provide documentation for ongoing operations.

Own Zoom's Financial Services customer experience industry strategy and go-to-market execution. Develop industry narratives, customer journey frameworks, AI and CX use cases, competitive positioning, ROI messaging, executive workshops, and sales enablement. Partner with Sales, Product, Marketing, Solutions Engineering, Customer Success, and technology alliances to support strategic engagements, identify market-driven product needs, and create repeatable vertical operating models adaptable to Healthcare and other industries.

Leads Zoom’s global People Experience Operations infrastructure, including a ServiceNow HRSD rebuild, Workday integrations, tiered service architecture, AI automation, process harmonization, governance, reporting, and executive dashboards. Owns metrics such as SLA attainment, deflection, first-contact resolution, CSAT, and ROI. Partners with Payroll, Legal, IT, Engineering, and People CoEs while coaching global operations teams and serving as deputy to the Global Head of PX Operations.

Manages a business operations unit by monitoring performance metrics, improving processes, overseeing caseload distribution, ensuring compliance, developing staff, maintaining State agency relationships, resolving escalated complaints, and reporting program effectiveness to leadership.

Conduct high-volume outreach to healthcare providers, identify prospective referral partners, schedule qualified meetings, perform discovery calls, and hand off leads to clinical partnership representatives. Maintain accurate CRM records and support referral pipeline growth through consultative, multi-channel sales efforts. The role requires strong communication, organization, resilience, independent prioritization, and comfort working remotely.

Supports daily clearing, custody, staking, wallet, liquidity, and digital asset fund movement operations for a cryptocurrency exchange. Performs crypto and fiat reconciliations, investigates discrepancies, monitors operational controls, escalates issues, maintains records, supports reporting and audits, and contributes to process improvements. Collaborates with Treasury, Finance, Compliance, and Technology teams to ensure accurate, timely, and secure transaction processing.

Own end-to-end launches of affordable housing scoring configurations for new states. Translate state housing guidelines into system logic, execute scripts and data operations, validate scoring with SQL, perform QA, manage timelines and risks, resolve rule ambiguities, and support customers through scoring updates. The role combines technical implementation, project management, quality assurance, and customer advocacy without requiring traditional software engineering.

Administers government contracts and subcontracts from proposal through closeout, including modifications, compliance, negotiations, pricing, cost analysis, and dispute resolution. Reviews and interprets contractual terms, advises leadership, supports solicitation responses, drafts agreements, and manages contract performance. Requires government contracting experience, FAR and DFARS knowledge, U.S. citizenship, and ability to obtain a Secret clearance. Remote role with up to 10% travel.

Builds and maintains custom software applications using .NET, Java, and JavaScript technologies. Responsibilities include software design, coding, debugging, testing, troubleshooting, and developing web-based and client-server systems. The role handles complex technical projects autonomously, may provide technical consultation and team leadership, and requires strong collaboration and communication skills. Travel up to 15% is expected.

Designs UX/UI for products across a multi-product SaaS portfolio. Responsibilities include customer research, problem framing, prototyping, usability validation, collaboration with product and engineering, design system maintenance, and review of AI-assisted builds. The role also designs AI-powered experiences, develops reusable AI design workflows, documents patterns, and coaches teams on responsible AI usage.

Manage Client/Talent partnerships from onboarding through ongoing relationship health. Responsibilities include facilitating alignment calls, advising on collaboration practices, resolving dissatisfaction and cultural misalignment, tracking partnership health, maintaining HubSpot, Slack, AI, and spreadsheet infrastructure, and representing partnership needs internally. The role requires strong relationship and expectation management, strategic judgment, dynamic problem solving, cross-cultural understanding, and proactive portfolio ownership.