Top Remote Account Manager (AM) Jobs in Lexington, KY

Manages relationships with orthopedic practices, surgeons, clinical staff, and patients. Educates patients on surgical planning technology, conducts consultative sales conversations, coordinates patient workflows, schedules CT scans, tracks surgical plans, and maintains documentation in Salesforce. Supports practice onboarding, account growth, patient conversion, reporting, and cross-functional improvements while delivering concierge-level service.

Manage service delivery for assigned employer-group benefits clients, serving as the primary day-to-day contact. Resolve service issues, coordinate internal teams, support implementations, renewals, enrollments, and client meetings, maintain client and vendor relationships, communicate legislation and market trends, ensure procedures are followed, and identify additional coverage opportunities.

Own Bastion’s banking, liquidity, blockchain, payment, embedded-platform, and reseller partnerships. Responsibilities include mapping and prioritizing partner gaps, sourcing and closing agreements, structuring commercial terms, coordinating legal, compliance, product, and engineering integrations, launching distribution programs, generating partner-sourced pipeline, developing partner enablement and co-marketing programs, representing Bastion externally, and scaling the partnerships function.

Manage and grow SMB programmatic advertising accounts, overseeing campaign trafficking, activation, optimization, troubleshooting, reporting, and client communication within MediaGo DSP. Monitor bids, targeting, creatives, pacing, and KPIs while collaborating with Sales, Product, Algorithm, and Analytics teams. Conduct market research, support account growth, and maintain strong client relationships. Professional Mandarin proficiency and at least two years of B2B advertising sales or account management experience are required.

Manage a portfolio of K-12 customers, driving retention, renewals, expansion, and revenue growth. Build executive relationships, conduct onboarding and quarterly business reviews, present product demonstrations, negotiate contracts, identify cross-sell opportunities, and provide customer support. Partner with Customer Success, Sales Engineering, Product, and Analytics teams while maintaining reporting, understanding digital advertising performance, and serving as a customer feedback channel.

Build and lead Stord’s Account Management function from scratch, owning renewals, retention, expansion, and add-on product sales across a $1B+ customer book. Hire and develop a vertically organized team, define territories and compensation, establish forecasting and account-health metrics, and create expansion playbooks. Partner with Customer Experience, Solutions Consulting, and Marketing to manage executive relationships, improve gross retention and net revenue retention, and drive fulfillment, parcel, and commerce product growth.

Own and grow Bazaarvoice’s strategic relationships with LLM and AI platform partners. Lead executive account management, joint roadmapping, QBRs, integration optimization, success measurement, renewals, and commercial expansion. Coordinate Product, Engineering, Legal, Finance, Strategy, and GTM teams to scale pilots into enduring integrations, navigate data privacy and usage issues, and demonstrate partner ROI. Represent Bazaarvoice with senior executives while developing new partner-assisted business opportunities.

Manages and grows strategic customer accounts while driving new business, revenue, margin, and market-share growth in the envelope manufacturing industry. Develops sales plans, presentations, proposals, forecasts, and upsell opportunities; maintains customer relationships; provides product and pricing guidance; and coordinates with production, estimating, scheduling, and customer service teams to ensure successful delivery.

Own and grow strategic relationships with agency holding companies, independent agencies, and walled-garden platforms. Build account plans, advise senior executives, negotiate complex commercial agreements, co-sell into enterprise accounts, and develop joint go-to-market programs. The role tracks revenue and adoption, presents business reviews, manages cross-functional partnerships, and represents the company at industry events. Success requires strong consultative selling, executive communication, commercial negotiation, and knowledge of AI-driven marketing ecosystems.

Retains prospective solar customers by resolving at-risk cases, handling inbound and outbound calls, overcoming objections, educating customers about solar, de-escalating concerns, and re-engaging unresponsive prospects. The role manages a pipeline of retention cases, follows call quality standards, collaborates with peers, and provides a positive customer experience.