Top Remote Strategic Operations Jobs in Lexington, KY

Lead global operations for assigned creative types and industries, drive strategic process and system improvements, perform advanced troubleshooting and quality audits, manage cross-functional projects and change rollout, maintain master product catalog knowledge, analyze data to inform decisions, and present business cases to leadership to improve efficiency and quality.

Investigate and resolve complex specialty claims (environmental, asbestos, toxic tort, sexual molestation), manage claim lifecycle, perform coverage and liability analysis, negotiate settlements, mentor others, collaborate with legal, underwriting and actuarial teams, and provide strategic oversight for high-severity, multi-party losses.

Lead Mission Lane's first-line operations risk function: build the team, define first- vs second-line accountability, partner with process owners to design controls, manage incident lifecycle, deliver executive risk reporting, and coordinate remediation with Legal, Risk, and Compliance.

Lead the Resource Planning team and manage capacity planning, resource assignments, and workforce forecasting. Support revenue operations and reporting using Salesforce/FinancialForce, produce executive reports and decks, drive process improvement, and lead operational cadences. Act as an operational lead for Services Transformation, partner with delivery leadership, and ensure data integrity and standardized processes across Professional Services.

Lead the implementation and configuration of NetSuite for nonprofit clients, ensure smooth transition and training, and improve operational efficiency.

Lead execution of support organization initiatives: implement self-service and AI tooling, unify support across brands, build reporting/metrics and operational rhythms, drive process improvements and cross-functional alignment, document SOPs, and evolve into a strategic partner to VP of Support.

Own and drive end-to-end product certification and regulatory compliance to enable customer shipments and revenue. Coordinate Sales, Systems Engineering, Operations, Manufacturing, and external agencies; remove roadblocks, manage escalations, track timelines and risks, and ensure products meet global import/export and regional regulatory requirements.

Lead design and scaling of corporate systems, IAM, HRIS, and enterprise integrations. Oversee security/compliance, vendor management, KPIs, and a team of information systems engineers to align technology with business priorities.

The AVP, Digital Portfolio Management oversees P&L for small business products, driving underwriting profitability and digital transformation through analytics, cross-functional collaboration, and strategic initiatives.

As Director of Business Systems, you will lead strategy and execution for core platforms across Finance, Operations, and People, enhancing automation and data integration while managing a high-performing team.