Top Remote Customer Success & Experience Jobs in Lexington, KY

The Principal Sales Engineer will act as a technical advisor, conducting demos, addressing client requirements, and supporting the sales team to enhance sales processes.

Lead technical delivery and complex implementations for strategic accounts, drive team OKRs and roadmap, mentor solutions engineers, serve as primary technical liaison for leadership and clients, and innovate processes to ensure scalable, high-quality customer outcomes.

The Senior Talent Manager will manage a roster of digital talent, drive new business opportunities, and collaborate with cross-functional teams while ensuring operational excellence.

As a Client Success Manager - Mid Market at Hinge Health, you'll manage client relationships, drive product adoption, and ensure client retention through strategic communication and data-driven insights.

The Business Systems Analyst collaborates with teams to enhance Salesforce CRM and Experience Cloud, optimizing digital customer experiences and supporting business growth.

Lead the CX Technology Operations strategy, optimize AI-enabled tooling, partner with cross-functional teams, and oversee vendor management and platform performance to improve customer support and satisfaction.

Own revenue and market share for an assigned portfolio by growing applications, funded loans, and average loan size. Build and manage client relationships, enable partners operationally, diagnose performance gaps, execute strategic account plans, track KPIs in Salesforce, and drive cross-functional initiatives to remove barriers to growth.

The Account Manager will manage a dedicated book of business, handle applications and renewals, build relationships, and maintain knowledge of company offerings.

Manage client relationships and sales processes for luxury air travel, providing personalized service and resolving travel issues.

Act as first responder for onboarding portal users, manage support inbox and tickets, build and validate data samples, run HubSpot routing and automations, handle billing and business operations, liaise with engineering to resolve issues, and continuously improve support and onboarding workflows.