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Top Remote Customer Success Jobs in Lexington, KY

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12 Days Ago
3 Locations
Remote
385 Employees
47K-93K Annually
1-3 Years of Experience
385 Employees
47K-93K Annually
1-3 Years of Experience
Digital Media
The Customer Support Analyst is responsible for analyzing customer support data to provide insights that enhance decision-making and improve user experience. This role entails data collection, reporting, tracking key performance metrics, analyzing customer feedback, and collaborating with cross-functional teams to identify process improvement opportunities using the latest technologies.
Top Benefits:
401-K
Company Outings
Dental Insurance
+16 More
12 Days Ago
United States
Remote
1,050 Employees
3-5 Years of Experience
1,050 Employees
3-5 Years of Experience
Healthtech • Logistics
The Training Specialist 3 will manage technical training programs, serve as a Subject Matter Expert on various Navy systems, and provide instruction on TACNET operations while also coordinating training events and support for program management reviews.
12 Days Ago
United States
Remote
354 Employees
7+ Years of Experience
354 Employees
7+ Years of Experience
Cloud
As a Technical Customer Success Manager, you'll be the primary post-sales contact for major customers, ensure effective communication, manage customer accounts, oversee implementations, and help customers realize business value through Kong's API platform. You'll collaborate with internal teams and tackle complex technical challenges, all while striving for customer satisfaction and expansion.
Top Benefits:
401-K
Company Outings
Dental Insurance
+10 More
13 Days Ago
15 Locations
Remote
880 Employees
5-7 Years of Experience
880 Employees
5-7 Years of Experience
Cloud • Software
The Enterprise Customer Success Manager at Canonical is responsible for fostering customer relationships, onboarding new clients, managing complex projects, and identifying growth opportunities. The role demands excellent communication skills to collaborate cross-departmentally and enhance customer satisfaction while leveraging Canonical's wide array of products.
Top Benefits:
401-K
Dental Insurance
Health Insurance
+3 More
13 Days Ago
USA
Remote
689 Employees
3-5 Years of Experience
689 Employees
3-5 Years of Experience
Cloud • Marketing Tech • Sales • Software
As a Customer Success Manager, you will maintain strong relationships with clients, assist with onboarding, drive product adoption, identify at-risk customers, and proactively review account metrics. You will work closely with internal teams to ensure customer needs are met, while addressing inquiries and promoting self-serve resources for users.
Top Benefits:
401-K
Company Equity
Company Outings
+31 More
13 Days Ago
USA
Remote
183 Employees
3-5 Years of Experience
183 Employees
3-5 Years of Experience
Software
The Customer Success Manager at Cayuse is responsible for driving customer success activities for research organizations. This role focuses on ensuring value delivery from Cayuse products, managing customer relationships post-sale, driving renewals, and identifying upsell opportunities. The CSM collaborates with various teams to foster customer advocacy and strengthen partnerships.
Top Benefits:
401-K
Commuter Benefits
Company Outings
+14 More
13 Days Ago
United States
Remote
385 Employees
5-7 Years of Experience
385 Employees
5-7 Years of Experience
Software
The Customer Success Manager at Miovision will manage post-sales customer relationships, focusing on onboarding, adoption, and expansion. Responsibilities include developing trusted customer relationships, advocating for customer needs, monitoring customer success, and collaborating with internal teams. This role requires problem-solving skills and the ability to manage customer health and risk effectively. Travel is required about 25% of the time.
13 Days Ago
United States
Remote
423 Employees
5-7 Years of Experience
423 Employees
5-7 Years of Experience
Software
As a Professional Premier Service Representative, you will support and enhance customer satisfaction for enterprise clients by responding to client requests, leading projects, and collaborating with Sales and Customer Success teams, while ensuring a smooth execution of services.
13 Days Ago
USA
Remote
105 Employees
87K-123K Annually
3-5 Years of Experience
105 Employees
87K-123K Annually
3-5 Years of Experience
Software • Database
The Scaled Customer Success Manager engages with SMB customers, aids in understanding their challenges, manages a large customer portfolio, influences growth strategy, collaborates with sales and product teams, and ensures customer satisfaction while leveraging data insights and maintaining CRM records.
13 Days Ago
USA
Remote
141 Employees
75K-90K Annually
3-5 Years of Experience
141 Employees
75K-90K Annually
3-5 Years of Experience
eCommerce • Software
The Implementation Specialist will support enterprise clients in launching and optimizing their use of Triple Whale's software, facilitating a smooth onboarding process and helping clients achieve their goals. Responsibilities include conducting launch calls, troubleshooting technical issues, and running check-ins during the trial period.
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