Top Remote Customer Success & Experience Jobs in Lexington, KY

The Growth Account Manager at Common Room will manage post-sales revenue outcomes, driving renewals and expansion for a portfolio of customers while collaborating with Customer Success and Sales teams.

As a Customer Success Representative, you will maintain client relationships by providing retention support, coaching, and resolving issues to improve client acquisition and satisfaction.

The Manager of Technical Implementations leads a team to ensure smooth customer onboarding, refine processes, and enhance the customer experience. Responsibilities include coaching, operational oversight, and collaboration with various departments to enhance implementation success and operational excellence.

The ServiceNow Engagement Manager leads client implementations, manages stakeholder relationships, and ensures delivery of ServiceNow solutions, utilizing Agile methodologies.

Partner with multinational clients to analyze requirements, design loyalty strategies, oversee GRAVTY® implementations, deliver training, manage project documentation and SLAs, collaborate with product teams, and develop product marketing collateral to drive customer success.

Design and architect solutions for clients using Salesforce, lead requirement gathering, and collaborate with teams to deliver tailored solutions in healthcare.

The Customer Success Manager will oversee onboarding, compliance, operational support, and customer satisfaction for clients while managing multiple projects.

As a Sales Engineer, you will support clients in technical engagements, translate requirements into solutions, and enhance customer satisfaction with enterprise security products.

Manage a portfolio of public-sector customers as their strategic partner to drive adoption, engagement, and measurable outcomes. Lead business reviews, build executive and HR relationships, identify risks and expansion opportunities, advocate cross-functionally, and share customer feedback to improve products and experience. Navigate public-sector procurement and budget cycles.

The Global Client Director oversees strategic client relationships, driving growth and retention through alignment of client's strategy with Elite's solutions and managing all aspects of the account plan.