Top Remote Customer Success & Experience Jobs in Las Vegas, NV

Support high-touch Smart Replenishment accounts by owning inbound customer communication, driving operational workflows, creating tickets, participating in meetings, maintaining documentation, and performing basic technical configurations using the Crisp platform and AI tools to streamline processes.

Own a strategic book of FinTech clients to drive account health, retention, and expansion. Develop long-term growth strategies, act as trusted advisor to executive stakeholders, use usage data to identify opportunities and risks, influence product strategy, collaborate with internal teams on forecasting and risk, represent the company at industry events, and mentor peers to improve account management practices.

Manage partner support and financial product processing for small/medium EPCs. Handle ticketing, chat, and portal queues; coach partners and sales reps; collaborate with Relationship Managers to surface insights, improve processes, and drive regional engagement and partner experience.

Manage lottery client relationships and loyalty programs end-to-end: strategy, operations, financial oversight, data analysis, issue resolution, and cross-functional coordination to drive player engagement and program ROI.

Provide technical customer enablement for IonQ's quantum computing platform: onboard users, troubleshoot incidents, guide integrations and workflows, collect feedback, create documentation and demos, and liaise between customers and engineering to improve the product experience.

Manage a portfolio of strategic accounts to drive onboarding, adoption, renewals, and advocacy. Act as trusted advisor, lead executive reviews, define success metrics, accelerate time-to-value, and advocate customer needs across product, engineering, marketing, and support.

Seeking a reliable Bilingual Virtual Assistant fluent in English and either Spanish or Portuguese to manage tasks, communicate with clients, and support workflows.

The role involves providing interpretation services between English and Marshallese in various settings, ensuring clarity and accuracy while complying with professional standards.

As a Customer Success Manager at Nevis, you'll enhance client relations, drive product engagement, collect feedback for product development, and support Registered Investment Advisors in using Nevis's AI platform effectively.

Serve as the technical lead and trusted advisor for assigned accounts, guide Kubernetes onboarding and cluster connection within 90 days, drive renewals and expansion, run FinOps business reviews, and coordinate resources across Cast AI to ensure customer success.