Top Remote Customer Success & Experience Jobs in Las Vegas, NV

Engage with clients to understand needs, drive onboarding and adoption, manage customer interactions, resolve issues, and use data analytics and CRM tools to improve satisfaction and retention while collaborating with teams and developing professionally.

The Enterprise Implementation Consultant in the Public Sector will manage customer relationships, oversee IoT solution deployment, and ensure value realization for enterprise customers, primarily in government contexts, while coordinating with cross-functional teams.

Manage onboarding, account management, and customer support for employer partners. Own client relationships, gather user feedback, build and iterate operational processes, and drive data-informed improvements to scale the business.

Handle inbound calls to retain clients in Beyond Finance hardship programs by educating, empathizing, de-escalating, analyzing financial situations, using the CRM to document interactions, developing customized retention solutions, and meeting retention targets while delivering excellent customer service.

Handle inbound calls to educate, empathize with, and retain clients in Beyond Finance hardship programs. Deescalate upset customers, assess financial situations, use the CRM to document interactions, propose customized solutions, and meet retention targets while delivering excellent customer service.

Manage and grow a portfolio of enterprise ranching customers from pilot to full-scale adoption. Own account success, retention, expansion, executive engagement, forecasting, and cross-functional coordination. Build industry relationships and scalable account strategies while frequently traveling to support customers and drive commercial outcomes.

Serve as primary relationship manager for airline clients and vendor couriers in baggage logistics. Oversee day-to-day vendor operations, enforce SLAs, lead QBRs, translate data into insights, handle escalations, and partner with Product and Engineering to implement AI-driven operational improvements.

The Senior Solutions Consultant will drive complex deals, provide technical solutions, mentor peers, and build reusable assets while collaborating with sales and technical teams.

As a Senior Solutions Engineer, you will partner with the sales team to support enterprise customers, deliver presentations, and run proof-of-concept trials while leveraging technical expertise in networking and security.

Manage a portfolio of U.S. public sector accounts to drive adoption, retention, expansion, and satisfaction of the GitLab DevSecOps platform. Translate pre-sales plans into measurable objectives, coach customers on Git, CI/CD, and DevSecOps best practices, coordinate cross-functional responses, and use project management to deliver customer enablement and success initiatives.

Lead technical onboarding for mid-market CrowdStrike customers post-sale, manage implementations, define 90-day success criteria, troubleshoot technical issues, escalate and coordinate cross-functional resolution, create knowledge base content, advocate for customers, identify renewal risks, and drive process improvements to ensure long-term customer success.