Top Remote Customer Success & Experience Jobs in Las Vegas, NV

The role involves managing and optimizing cloud infrastructure, implementing best practices for cloud systems, and developing client relationships.

Serve as the post-launch General Manager for major airport partners, ensuring deep integration of Metropolis Vision and related products into airport financial, operational, and commercial systems. Drive revenue growth, upsell/cross-sell, lead executive business reviews, translate client needs into product priorities, and ensure audit-ready financial transparency across platforms while liaising between airport stakeholders and internal teams.

The Enterprise Implementation Consultant in the Public Sector will manage customer relationships, oversee IoT solution deployment, and ensure value realization for enterprise customers, primarily in government contexts, while coordinating with cross-functional teams.

Own partner health and growth for Headway27s care partnerships by managing executive relationships, running steering committees, leveraging data to identify growth opportunities, and collaborating cross-functionally with Product, Strategy, and Operations to improve partner experience and deepen health system and clinic relationships.

Own partner satisfaction and relationship growth with health systems, clinics, and strategic partners. Use data to surface partnership opportunities, support executive meetings, collaborate with Product/Strategy/Operations, and develop engagement strategies for clinicians and referring providers to deepen and scale Headway's care partnerships.

The Senior Customer Success Engineer will drive adoption of Imprivata's Mobile solutions, delivering value to healthcare customers through technical advisory and leadership. Key responsibilities include designing solutions, troubleshooting, and providing customer feedback to influence product enhancements.

The Senior Enterprise CSM in the Public Sector ensures customer satisfaction, drives product adoption, and maintains relationships with key accounts to meet annual revenue goals.

As a Senior Solutions Engineer, you will partner with the sales team to support enterprise customers, deliver presentations, and run proof-of-concept trials while leveraging technical expertise in networking and security.

Serve as the primary technical contact for a book of clients, troubleshoot campaign performance and tracking issues, monitor pacing and delivery, ensure tracking codes/pixels function, optimize across publishers and DSPs, and share best practices and training across the TAM team to improve campaign outcomes.

The Senior Account Manager fosters strategic partnerships with enterprise clients, drives account growth, manages renewals, conducts executive reviews, and promotes advocacy, all while ensuring client success and maximizing platform usage.

Own and resolve complex medical billing and insurance cases end-to-end after AI handoff. Contact providers, insurers, and collections; investigate claims and benefits; advocate for users; maintain clear documentation; communicate progress; and improve playbooks while partnering with Product and Engineering.

The role involves managing customer relationships, driving account retention, resolving issues, onboarding new customers, and sharing feedback internally.