Top Remote Jobs in Kansas City, MO

Handle 100% inbound calls to retain and upsell TV, internet, and wireless products. Meet sales quotas using consultative selling, maintain honest customer relationships, and work full-time from a home workspace that meets technical requirements.

Engage with clients to understand needs, drive onboarding and adoption, manage customer interactions, resolve issues, and use data analytics and CRM tools to improve satisfaction and retention while collaborating with teams and developing professionally.

Lead and manage software engineering teams: run agile processes, design and ship secure scalable APIs and services, guide architecture, manage technical debt, recruit and mentor engineers, and align work with company objectives.

Handle inbound and warm insurance sales leads remotely: consult customers on coverage, close policy sales, complete paid licensing and training, meet schedule requirements, and maintain required work-at-home setup and productivity.

Write and optimize copy for lifecycle campaigns (onboarding, newsletters, push, in-app, win-back); own recipe newsletter content strategy; execute, QA, and schedule email and app lifecycle campaigns; run A/B and multivariate tests; monitor performance to improve LTV; coordinate timelines and collaborate across brand, magazine, and product teams.

Act as embedded product attorney for engineering and product teams, advising on AI, data use, and multi-state healthcare regulations. Translate complex laws and guidance into practical controls, anticipate regulatory risks, and enable compliant product innovation while partnering cross-functionally.

Lead and grow the India engineering team (initially 5 engineers) across product, SRE, and InfoSec; own technical roadmap, drive scalable secure systems, mentor and hire, partner with US product and data teams, and implement engineering best practices for reliability and incident response.

Lead the Agent Enablement product to improve agent tools, workflows, and AI-driven automation. Own roadmap, define metrics and experiments, partner with Engineering, Design, Analytics, Ops, and Legal, and drive scalable solutions that boost agent efficiency and customer experience from discovery through launch and iteration.

Lead workforce management operations and analytics for multi-brand contact center portfolio. Manage WFM and real-time teams, forecasting, capacity planning, scheduling, intraday operations, and WFM technology optimization (Genesys, Intradiem). Drive process standardization, continuous improvement, reporting, and stakeholder partnerships to meet service levels and business objectives.

Provide high-volume inbound/outbound customer support during evening and overnight hours; document contacts, originate and assign service transactions, coordinate towing and vendor scheduling, support dispatching, and maintain professional customer rapport.

Deliver onsite and virtual product training and consulting to dealer clients across assigned domains (DMS, Fixed Ops, Retail). Complete domain certifications, customize curricula, troubleshoot product issues, document training in Salesforce, manage travel and expenses, support product development and internal training, and keep up with automotive trends to drive product adoption.

Lead Statara’s Data Products & Engineering function, owning Snowflake-based data infrastructure reliability and evolution, solution architecture for client engagements, pre-sales technical support, cross-functional alignment, and team leadership to deliver scalable data and analytics solutions.