Top Remote Operations & Support Jobs in Kansas City, MO

Participate in a 30-minute remote interview describing daily ticket management routines: how you prioritize, resolve, and document support cases, discuss workflow challenges, and react to hypothetical queue scenarios. No screen sharing required. Paid one-time $75.

Build and automate post-sale workflows—onboarding, billing, orders, renewals, and migrations—by translating contracts into billing configs, reconciling invoices, tracking activations, and integrating AI tooling. Work cross-functionally with Sales, Revenue Ops, and Solutions and handle customer-facing billing and onboarding issues to improve accuracy, speed time-to-activation, and surface expansion opportunities.

Provide Tier 2/3 technical support for Dynamics 365 Finance & Operations across cloud and hybrid ERP environments. Troubleshoot complex, high-impact cases using Visual Studio, Azure telemetry, SQL and AI tooling; collaborate with product engineering, mentor peers, create knowledge content, drive process and product improvements, and ensure secure, compliant handling of customer data.

Manage and coach a team of datacenter trainers to design and deliver technical workforce training, assess learning needs, close operational training gaps, partner with site managers, and align training with availability, safety, and throughput goals across global datacenters.

Lead resolution of complex technical customer issues using AI-assisted diagnostics, mentor engineers, engage product engineering, drive product/process improvements, develop readiness/content, ensure security and compliance, and create reports and dashboards using Power Platform, Power BI, and Excel to improve serviceability and customer outcomes.

Manage end-to-end proposal and RFP processes, coordinating with teams to enhance quality and efficiency while leveraging AI tools for improvements.

Perform testing, research, review and analysis for CCBX operations; support new account opening and maintenance; customize and validate test scripts; investigate and resolve escalations; monitor file movements; prepare standard entries and dashboards; support projects and initiatives; ensure compliance with banking regulations (BSA, OFAC, Regulation E, UDAAP) and recommend process improvements.

Lead design and execution of company-wide planning, operating rhythms, and information architecture. Build and automate central operations infrastructure, translate strategy into operational systems, run leadership operating forums, and drive continuous improvement across cross-functional teams to increase speed, clarity, and accountability.

The Procurement Project Manager coordinates procurement for fitness amenity projects, ensuring timely execution, detailed tracking, and effective communication between teams and vendors for successful project completion.

The role involves leading operations, building teams, driving strategic planning, and fostering a culture of excellence and empowerment within organizations.

Manage relationships with sub servicing vendor, oversee vendor performance, drive changes with internal stakeholders, and ensure contract compliance based on extensive industry experience.

This role involves strategic and operational support, executive communications, cross-functional collaboration, performance reporting, and process improvement within the Checking and Deposits organization.