Top Remote Operations & Support Jobs in Kansas City, MO

Lead and scale Revenue Operations across Sales, Marketing, Customer Success, Finance, Product, and IT. Build processes, CRM governance, forecasting, KPIs, dashboards, automation and AI-enabled workflows. Drive pipeline governance, territory and capacity planning, system integrations, executive reporting, and cross-functional initiatives to improve revenue growth, forecasting accuracy, retention, and operational scalability.

Lead multi-year staffing strategy and workforce management for Member Care, oversee vendor/BPO relationships, and drive AI-enabled automation and tooling. Own staffing models, forecasting, scheduling, performance metrics, and cross-functional execution while building a high-performing team and scaling productivity, vendor performance, and cost efficiencies.

Perform high-volume Remote Online Notarization (RON) closings—primarily HELOC loan packages. Verify signer identity, review packages for completeness, catch errors pre-funding, maintain a high daily signing pace, escalate issues per procedure, and complete package-specific training.

Support day-to-day operations across customer success, tool and process management, and automation. Help onboard and assist students, maintain CRM workflows (Zapier integrations), communicate clearly, and improve operational processes in a fast-paced remote startup.

Engage and support candidates through background screening by collecting documentation, explaining processes, handling inbound calls and disputes, supporting RFI responses, and maintaining required FCRA certification while entering information into internal systems.

Translate and edit healthcare insurance member communications from English into Arabic using CAT tools, ensuring cultural accuracy and clarity. Work Pacific (PST) hours, handle same-day delivery projects, and maintain high attention to detail for long-term freelance collaboration.

Coordinate emergency roadside assistance through high-volume inbound/outbound customer and service-provider communications, document interactions, troubleshoot breakdowns, escalate complex events, and complete ongoing training to minimize downtime and cost.

Lead a Franchise Business Consultant team to drive franchise revenue, profitability and student results. Own departmental P&L, budgets, KPIs, partner with marketing, conduct field visits, hire and train FBCs, run conventions and regional meetings, and manage the Franchisee Advisory Council while delivering operational and financial performance.

High-trust Executive Business Partner who supports executives by managing calendars, inboxes, travel, projects, and financial admin. Uses AI and automation to streamline work, improve workflows, draft communications, and coordinate cross-functional operations while mentoring teammates and improving systems.

Rotational internship across branch operations, counter sales, shipping/receiving, and account management. Shadow branch and regional leaders, gain sales and leadership experience, and complete a capstone process-improvement project with executive presentation.