Top Remote Operations & Support Jobs in Kansas City, MO

Cross-functional Business Operations Engineer who investigates operational issues, designs and implements scalable solutions, builds automations and internal tools, develops SOPs, and leads process improvement projects. Collaborates with teams to streamline workflows and ensure adoption of improvements.

Administer and optimize DRB SiteWatch, Patheon, and ICS POS systems across multiple locations. Configure items, pricing, promotions, and site settings; test changes; provide Level 3 troubleshooting for terminals, kiosks, payment and connectivity; liaise with vendors; maintain data integrity, SOPs, and training materials; monitor performance and reporting; and partner with teams to improve processes and customer experience.

Support the CEO with documentation, meeting structuring, tracking cross-functional commitments, preparing board and planning materials, scheduling, and maintaining execution dashboards to reduce CEO cognitive load.

Lead revenue operations and analytics to ensure accurate reporting, scalable systems, and cross-functional execution. Build executive dashboards, drive revenue planning and forecasting, optimize CRM and reporting tools, manage sales compensation and GTM processes, and lead initiatives to improve conversion, reduce timelines, and support executive decision-making.

Serve as primary client contact guiding founders through company dissolution. Document and optimize processes, coordinate with internal teams and external parties, gather client documentation, provide empathetic customer support, and maintain accurate records while using remote tools to deliver scalable shutdown services.

Remote entry-level data entry role responsible for accurately entering and verifying client and account data, performing regular checks and audits, correcting errors, maintaining data confidentiality, and supporting account managers to meet deadlines.

Lead scaling of Zip's Business Value function by building systems, tooling, and data infrastructure for ROI modeling, benchmarking, and reporting. Produce C-suite level business cases, create self-serve go-to-market tools, stand up intake/triage/reporting workflows, and advise GTM, Product, and Enterprise teams to operationalize value generation.

Localize, translate, copy-edit, fact-check, and adapt football-related content from English (US) into Ukrainian. Perform MT post-editing and quality control, research market-specific terminology and style, and provide feedback to ensure culturally accurate, audience-appropriate content.

Owner of Delinea's global quoting and deal approval process: define roadmap, reduce AE friction, lead Salesforce ARM implementation, support Steelbrick coexistence, manage approval governance, and partner cross-functionally to drive adoption and AI-enhanced automation.

First-line support for PushPress clients via Intercom: respond to chats, triage and resolve or escalate issues, manage queue health and SLAs, follow up on pending conversations, validate support content, identify trends, and collaborate with L1/L2 teammates while staying current on product changes.