Top Remote Operations & Support Jobs in Kansas City, MO

Lead India operations and projects: manage budgets, contracts, field logistics and teams, cultivate stakeholder partnerships, ensure data quality, generate insights and reports, train field teams, and support regional Operations and Data & Insights on special projects. Travel ~10–20%.

The Global Payroll Manager oversees payroll operations across multiple countries, ensuring compliance with regulations, managing teams, and enhancing processes for efficiency.

Support end-to-end contract lifecycle administration: execute contracts, renewals, and addendums; review and validate contract data, pricing, and terms; coordinate with Sales, Customer Success, and Finance; maintain accurate records, perform audits, and drive process improvements to ensure revenue and data integrity.

Provide Tier I, client-facing support for healthcare customers via email, chat, text, and phone during scheduled hours. Triage and escalate tickets, coordinate internal follow-ups, contribute process-improvement ideas, and serve as a trusted resource for clinicians and system administrators. Entry-level role with growth potential.

Own catalog and merchandising data quality end-to-end: monitor catalogs, resolve data issues with brands or directly in Shopify, enforce merchandising standards, audit pricing rules, maintain product structure and discoverability, and partner with Product/Engineering to fix systemic issues and document standards.

Lead implementation, optimization, and adoption of C&I fundraising processes, systems, and workflows. Manage intake and request systems, map end-to-end workflows, identify and drive process improvements, support change management and rollouts, coordinate internal projects, and create SOPs, playbooks, and training documentation. Act as C&I business representative across cross-functional initiatives to ensure scalable, user-focused solutions and continuous improvement.

Handle inbound ACD calls, create and document new subrogation claim files, access client systems to gather claim data, and use multiple computer systems to identify recovery potential and maintain accurate inventories.

Manage and oversee an Integrated Project Management team for large, multi-site enterprise accounts. Coordinate purchasing, scheduling, logistics, project execution and closeout, support financial execution and change orders, assess manpower needs, and drive customer satisfaction and operational excellence while reporting to the Operations Lead.

Perform peer reviews of public-record due diligence reports to ensure compliance with FCRA, client guidelines, and internal standards. Analyze legal documents and online sources, produce accurate QA reports, communicate with client relations and investigators, collaborate with third-party vendors, and support audits and process improvements.

Own and evolve the AI triage, routing, and agent library for inbound support tickets; administer and debug Zendesk systems and integrations; build automations, monitoring, and reporting; maintain integrations, routing logic, and AI QA; drive automation roadmap and continuous improvement to increase containment and reliability across CX operations.