Top Remote Operations & Support Jobs in Kansas City, MO

Guide back-end operations, support team growth, establish processes, assist in financial management and legal research, and execute branding strategies.

The Junior Contracts Support Specialist will assist in developing, awarding, and administering contracts, managing procurement requests, and ensuring compliance with regulations.

As a Fraud Operations Specialist, you will investigate fraud cases, analyze risk scores, collaborate across departments, and improve fraud detection processes. You will use data analysis to ensure compliance and support the overall efficiency of claims management.

Lead design, administration, and scaling of GTM systems and automations to improve lead routing, lifecycle management, data quality, and pipeline hygiene. Build integrations, analytics, and forecasting dashboards, partner with Sales, Marketing, Customer Success, Finance, and Product to optimize conversion and operational processes, and evaluate new GTM technologies to support high-growth B2B SaaS.

Manage Michigan PIP claims from intake to resolution: investigate facts, perform coverage analysis, evaluate damages, negotiate settlements, approve payments, document files, refer to other units, and handle MCCA and attorney-represented cases.

Lead Strala's claims function end-to-end: build and scale claims teams and systems, partner with sales and customers, and translate claims expertise into AI-driven product and workflow design. Serve as an executive sponsor for clients, participate in hiring and operations, and collaborate closely with engineering to define data, workflow, and automation strategies.

Manage and optimize CX technology platforms and vendor relationships, drive adoption and ROI, partner with operations and marketing to improve digital customer experiences, deliver reporting and field enablement through training, audits, and coaching across dealerships.

Lead Revenue Operations to drive revenue predictability and GTM productivity. Own planning, forecasting, territory design, KPI reporting, compensation/quota design, and sales enablement. Partner with GTM leadership and present strategic recommendations to executive leadership while also working hands-on with forecasting models and operational processes.

Provide high-level administrative and personal support to the CEO: manage scheduling, coordinate meetings and complex travel, take meeting notes and follow up on action items, prepare meeting materials, handle confidential information, organize executive team events and offsites, and perform ad hoc personal errands and tasks.

Empirical is seeking individuals interested in contributing to their team, even if they don't meet all qualifications. They're focused on inclusivity and diverse applications.