Top Remote Jobs in Jacksonville, FL

Develops research-based, cross-channel media strategies and plans aligned with client goals. Responsibilities include audience and competitive research, media recommendations, vendor coordination, budget tracking, campaign execution support, measurement frameworks, reporting, client communication, and collaboration across account, creative, digital, and media activation teams.

Own the high-volume PAYGO support queue, helping customers with onboarding, search quality, billing, errors, integrations, and API bugs. Reproduce issues, debug customer code, provide clear fixes, triage production problems, and escalate effectively to Engineering, Product, or Support leadership. Identify potential enterprise accounts, improve documentation and AI support workflows, and surface recurring product feedback. The role is remote in the US and supports developer-focused customers.

Configure and optimize Dynatrace SaaS Gen3 and SolarWinds monitoring across applications, infrastructure, cloud environments, Azure subscriptions, and networking. Build dashboards, reports, queries, alerts, and actionable insights for technical and business stakeholders. Collaborate with architecture, DevOps, security, SRE, and business teams to troubleshoot monitoring issues, maintain regulatory compliance, and document configurations, runbooks, and best practices.

Supports public safety consulting engagements across police, fire, EMS, dispatch, corrections, and DMV clients. Responsibilities include research, process analysis, stakeholder interviews, project coordination, progress tracking, quality assurance, client deliverables, data summaries, presentations, and ad hoc assessments. The role requires collaboration across multiple projects, strong Microsoft Office skills, and willingness to travel 35–50%.

Leads cross-functional projects from planning through closeout, managing timelines, budgets, scope, risks, stakeholders, vendors, communications, compliance, and change initiatives. Develops project plans and status reports, facilitates meetings, coordinates teams, mitigates issues, and supports operational improvements. Requires a bachelor’s degree, at least three years of project management experience, and PMP certification. Healthcare, HIPAA, system implementation, and regulated-environment experience are preferred.

Provides Tier 1 and Tier 2 remote technical support for hardware, software, peripherals, networks, VPN, and MFA issues. Configures and ships laptops and equipment for new hires, manages accounts and permissions across Google Workspace, Microsoft 365, Slack, and internal systems, and develops knowledge-base documentation and training guides. Supports the company’s North American expansion and remote workforce.

Provide remote email, chat, and phone support to US and Canadian business owners using an AI receptionist product. Help customers with setup, call forwarding, notifications, and account settings; troubleshoot issues, escalate reproducible problems to engineering, maintain clear communication, and improve help content based on recurring questions.

Leads strategic finance for a growing immigration law firm, owning financial reporting, forecasting, budgeting, variance analysis, unit economics, customer acquisition economics, cost-to-serve, contribution margins, and capacity planning. Builds and maintains financial models, translates growth forecasts into staffing plans, guides marketing capital allocation, partners with executives across departments, and leads a team of analysts while building the finance function and integrating operational data sources.

Make phone calls to nonprofit executive directors using a provided parallel dialer and script, qualify prospects, schedule 30-minute consultations, and record activity in the CRM. The role is fully remote, 40 hours weekly during US business hours, with a 20-hour paid trial week. Compensation includes a $20 hourly base, attended-consult bonuses, and signed-client bonuses.

Researches and prospects e-commerce, Amazon, DTC, and consumer brand clients through outbound channels. Builds relationships with founders and marketing decision-makers, conducts discovery and sales meetings, supports proposals through closing, maintains the sales pipeline, meets revenue targets, and develops partnerships and referral opportunities. The role is remote and includes salary plus commission.