Top Remote IT Support & Helpdesk Jobs in Jacksonville, FL

Support sustainment and backend administration of applications/services, perform migrations and testing in cloud/VDI environments, fix migration defects, coordinate testing with functional owners, manage Agile/Scrum artifacts and JIRA, report and resolve infrastructure/application issues.

Provide remote support for mission-critical SAP applications, troubleshoot payroll and time management issues, and implement change requests.

The technician evaluates and repairs complex biomedical equipment, performs maintenance, and leads a team to ensure customer satisfaction.

Manage and optimize SAP Sybase ASE environments: install/patch, tune performance, run backups/recovery, manage security and replication, troubleshoot production issues, perform migrations, participate in on-call rotation, and document resolutions while collaborating with cross-functional teams.

Support Global TMF Management & Records with eTMF system tasks, reporting, UAT, user support, and documentation. Assist with metrics analysis, ticket triage, dashboard maintenance, and process improvement under close supervision in a regulated pharmaceutical environment.

The Salesforce Support Administrator resolves user issues, supports Salesforce operations, manages tickets, and assists with configurations and administration tasks.

The HubSpot Operations Contractor provides Tier 1 support, maintains data integrity, manages HubSpot workflows, and assists with documentation and reporting for an 8-week contract.

Responsible for production support focusing on UPM, troubleshooting application issues, monitoring systems, and coordinating with teams for incident resolution.

The IT Operations Intern will support technical activities, assist with IT service requests, and learn about IT management in a collaborative, remote-first environment.

As a Support Analyst L1, you will troubleshoot operational issues, assist customers with WMS, and liaise with team members and vendors for issue resolution.