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Top Remote IT Support & Helpdesk Jobs in Jacksonville, FL
Information Technology
The CTS Operations Analyst at CDW primarily provides tier-1 support, performs operational tasks, and collaborates with teams to deliver services exceeding customer needs and requirements.
Top Skills:
AutomateHeatMS OfficeNimsoft Unified ManagementRemedySciencelogicService Desk ExpressServicenow
Security • Software • Cybersecurity • Automation
As a Senior IT Operations member, you'll provide technical support, manage SaaS platforms, oversee device management, and drive process improvements. This role involves collaboration with the IT team to enhance support systems and ensure operational efficiency.
Top Skills:
AtlassianFleetGoogle WorkspaceJAMFJira Service ManagementKandjimacOSOktaSlackZoom
Fintech • Information Technology • Financial Services • App development
Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.
Top Skills:
EcnsExchangesLinuxRelational DatabasesSQLTrading Network Connectivity And RoutingWindows
Machine Learning • Payments • Security • Software • Financial Services
The Incident & Problem Consultant manages high-impact IT incidents, coordinates response teams, monitors events, and drives issue resolution, ensuring effective communication throughout.
Top Skills:
ItilMicrosoft Teams
Fintech • Software
The Product Support Associate provides technical support and customer assistance in implementing and configuring document management systems while troubleshooting issues and training clients.
Top Skills:
Mac Word ProcessingMS OfficeSpreadsheets
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Consumer Web • eCommerce • Marketing Tech • Payments • Software • Design • SEO
The Support Platform Manager will lead a technical team to manage support infrastructure, enhance platform reliability, and ensure efficient communication through effective integrations and team collaboration.
Top Skills:
APIsSalesforceZendesk
Consulting
Responsible for supporting clients by troubleshooting, resolving technical issues, managing tickets, and providing excellent customer service while maintaining communication with team members and clients.
Top Skills:
Active DirectoryCisco AsaMicrosoft 365Microsoft ExchangeOffice 365Remote Desktop ServicesRoutersSonicwallSsl CertificatesSwitchesVMwareVpnsWindows ServerWireless Access Points
Fitness • Healthtech • Payments • Software
The Integration Specialist will remotely install and configure hardware and software for clients, ensuring a smooth onboarding process while managing multiple projects and providing updates.
Top Skills:
Access Control Software (Acs)Barcode ScannersMembership & Operations SoftwareReceipt ScannersVerifonesWebcams
Beauty • eCommerce • Healthtech
Manage IT operations, support employee tech needs, maintain infrastructure, oversee security, and collaborate with teams to enhance efficiency.
Top Skills:
Google SuiteJIRAKandjimacOSPc
Healthtech • Biotech • Pharmaceutical
The role is for a Junior IT and Platform Support Intern, focused on providing support in IT operations and platform management.
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