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Top Remote IT Support & Helpdesk Jobs in Jacksonville, FL
Fintech • Information Technology • Financial Services • App development
Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.
Top Skills:
EcnsExchangesLinuxRelational DatabasesSQLTrading Network Connectivity And RoutingWindows
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Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Lead and mentor a team on endpoint management while ensuring operational excellence, implementing security strategies, and fostering a DevOps culture.
Top Skills:
AnsibleAutopkgAWSAzureDockerEndpoint Management SystemsFleetdmGCPGoGoogle WorkspaceIntuneJAMFKubernetesMunkiPythonSaltstackTerraform
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Fintech • Insurance • Machine Learning • Other • Analytics • Financial Services • Automation
Provide IT helpdesk support, onboard/offboard employees, manage identities and access (Okta/EntraID), troubleshoot hardware, software, VOIP, and networking (LAN/WAN/VPN), administer cloud services and Atlassian, handle device management and asset management for remote US-based employees.
Top Skills:
Okta,Entraid,Jira,Confluence,Jira Service Desk,Atlassian Cloud,Intune,Endpoint Management,Addigy,Google Workspace,Office 365,Zoom,Slack,Sentinelone,Connectwise Control,Voip,Cloud Phone System,Rmm,Lan,Wan,Vpn,Windows,Macos
Information Technology
Perform technical tasks related to the operation and monitoring of managed services technologies, ensuring service delivery within SLAs, and providing tier-1 support.
Top Skills:
AutomateHeatIbm Power IMS OfficeNimsoft Unified ManagementRemedySciencelogicService Desk ExpressServicenow
Information Technology
The Director of Technical Operations leads technical service delivery in an MSP, ensuring quality service, client satisfaction, and operational efficiency across all teams.
Top Skills:
AzureConnectwise PsaCybersecurityMicrosoft 365NetworkingRmm ToolsVirtualization
New
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Healthtech
Provide Tier 2 remote technical support and network assessments for hardware and software solutions. Triage escalations from Tier 1, engage customers and internal teams, maintain documentation, monitor network performance, and assist Senior Engineers with custom requirements and deployment best practices.
Top Skills:
BashCommand-Line InterfacesFirewallsiOSLinuxmacOSNetwork Monitoring ToolsPythonRoutersSwitches
Cloud • Software
The Internal IT Manager will oversee device management, employee onboarding, help desk support, systems management, and security compliance for a remote team.
Top Skills:
Google WorkspacemacOSMdm SolutionsSlackSsoWindowsZoom
3D Printing • AdTech • 3PL: Third Party Logistics
The IT Manager oversees onsite IT technicians, focusing on operational strategy, performance management, team leadership, and cross-functional collaboration to improve service delivery and efficiency.
Top Skills:
Iso 27001Itil
Artificial Intelligence • Information Technology • Software
The ServiceNow System Administrator will manage ServiceNow operations, including platform configuration, user access management, troubleshooting, and system upgrades in a federal enterprise environment.
Top Skills:
ItilServicenow
Financial Services
The IT Operation Engineer focuses on supporting and managing IT operations, ensuring efficient systems, and contributing to research tasks.
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