Top Remote Operations & Support Jobs in Jacksonville, FL

Provide first‑contact remote IT support for company employees (85% general tech support, 15% Tier 1 enterprise AI tool support). Troubleshoot, document, and resolve device, software, and access issues; escalate when needed; assist with AI account provisioning, FAQs, and runbook-driven resolutions. Support macOS/iOS and mobile devices, coordinate with vendors, and contribute to knowledge base and onboarding/offboarding workflows.

Analyze court workflows and judicial processes, document current and future-state requirements, and translate operational needs into software solutions. Lead workshops, stakeholder interviews, customer engagements, testing, configuration, demonstrations, training, and implementation activities. Create user stories and acceptance criteria in JIRA, support Product and Engineering teams, provide subject-matter guidance, and manage multiple concurrent projects while communicating effectively with technical and non-technical stakeholders.

The Senior Supplier Manager will manage supplier relationships to enhance the Internet and Cloud services portfolio, focusing on operational and commercial quality, supplier needs, and customer experience.

Lead and scale the Business Operations function by managing cross-functional ops teams, building processes, automations, KPIs, and systems, hiring and developing ops leaders, defining product priorities for ops experiences, and executing CEO-level strategic projects to drive company growth.

JUMBO Consulting Group invites talented candidates to submit unsolicited applications for potential roles in their global organization, focusing on offshore renewable energy consultancy.

Pod Network seeks proactive and creative individuals for a collaborative team environment in operations, marketing, partnerships, design, tech, or community management.

Lead operations for an accounting services firm with a focus on delivery quality, change management, and operational excellence to support growth and integration across acquisitions.

The Executive Assistant to CEO manages the CEO's schedule, communications, and operations, ensuring efficiencies and providing strategic support effectively.

P2P.org invites passionate individuals to join their Talent Community, connecting with innovative professionals for future opportunities in decentralized finance.

Own and organize the product documentation library; author internal and client-facing documentation across the litigation lifecycle; produce procedural guides, decision trees, and visual workflow diagrams; write quick-turn responses to client questions; edit and polish release notes and translate developer updates into client-centric value propositions.