Top Remote Operations & Support Jobs in Jacksonville, FL

Provide high-impact confidential support to C-level executives: manage complex calendars, communications, meetings, travel, and briefing materials; lead cross-functional projects; improve executive-office processes; triage issues and represent the executive with discretion to enable strategic decision-making.

The Tech Ops Generalist will own the technical delivery of AI-powered operational tooling and the Zendesk ecosystem, helping to build a scalable operational tech platform for the organization.

Volunteer Discord moderator responsible for enforcing community guidelines, reviewing user content, answering member questions, fostering positive engagement, planning events, and supporting server growth. Attend biweekly meetings, respond to messages within 24 hours, contribute ideas to improve moderation and community dynamics, and help execute outreach and promotional plans. Minimum 8 hours/week for at least six months.

Track, organize, and quality-check music and media content. Catalog and validate metadata, analyze content data, triage issues and bugs, provide feedback, handle time-sensitive user concerns, and support special projects and team meetings.

Lead implementation and maintenance of the project Quality Management System, conduct audits and inspections, manage corrective actions, monitor contract performance and quality metrics, support customer audits, and drive continuous improvement for translation and interpretation service delivery.

The Associate II role involves providing administrative and compliance support to real estate private equity customers, managing treasury activities, and ensuring positive client outcomes while adapting to changing needs.

Lead operations for a multifamily portfolio, developing and coaching on-site teams, conducting inspections, managing budgets and capital projects, optimizing rents, ensuring compliance (Fair Housing), and communicating with owners and stakeholders. Travel to communities ~50% of the time and drive performance through hiring, training, and operational oversight to meet financial and resident retention goals.

Senior Director responsible for leading and scaling global ecommerce operational teams (content, localization, onboarding). Drives operational strategy, process optimization, AI-enabled automation, KPIs, governance, and cross-functional workflows to improve efficiency, scalability, and execution across Commercial Operations.

Provide Tier 1 and Tier 2 technical support for Humata Health's B2B SaaS, manage ticket triage/escalation and SLAs, implement and support AI-driven tools (chatbots, routing, predictive analytics), analyze support data to identify product/process improvements, and coordinate cross-functionally to ensure timely ticket resolution and a data-driven support culture.

Manage executive calendaring and inbox triage, coordinate travel logistics, support People with interview scheduling and event execution, own ad hoc administrative tasks and vendor coordination, and proactively identify operational gaps and process improvements across the organization.