Top Remote Operations & Support Jobs in Jacksonville, FL

Provide system administration for Windows-based application hosting: support IIS, monitor performance and availability, coordinate security patching, assist deployments, configuration management, and infrastructure modernization in FISMA-regulated federal environments.

Lead and manage enterprise telephony and contact center platforms (Five9, RingCentral, Verint). Ensure high availability, security, HIPAA compliance, vendor and license management, roadmap and strategy, integrations for call tracking/marketing, documentation, change management, and staff development. Act as escalation for outages and partner with Security, Procurement, Finance, Marketing, and operations teams.

Lead and manage a remote US IT support team to deliver high-quality technical support. Oversee daily operations, SLAs, ticket triage, knowledge base, training, metrics reporting, and escalation for complex issues while coordinating cross-functional initiatives and adopting industry best practices to improve customer satisfaction.

Early-career operations generalist who owns and solves high-leverage operational problems across sales, customer ops, recruiting, finance, product, and marketing. Hands-on work includes customer-facing setup and intervention, SQL-based data analysis, building spreadsheets/docs/scripts, vendor and process work, and rapidly shipping solutions in a high-intensity startup environment.

As an Accounts Receivable Administrator, you will process payments, reconcile accounts, investigate discrepancies, and provide customer support, ensuring efficient AR operations.

Jito Labs invites you to propose a custom role that utilizes your skills and contributes to the company's mission in innovative ways.

The Director of Workforce Transformation will partner with state leaders to redesign workflows for workforce services, oversee the implementation of software solutions, and ensure exceptional service delivery to job seekers and employers, driving measurable outcomes in workforce development.

Empirical is seeking individuals interested in contributing to their team, even if they don't meet all qualifications. They're focused on inclusivity and diverse applications.

Guide back-end operations, support team growth, establish processes, assist in financial management and legal research, and execute branding strategies.

The role involves managing Google Business Profiles, verifying listings, adapting to various software systems, and ensuring effective communication in English.