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Top Remote Customer Success Jobs in Jacksonville, FL
Edtech • Professional Services • Sales • Consulting
Lead and mentor a team of 8–12 Customer Success Managers to improve onboarding, retention, and lifetime value. Handle escalations, refunds/chargebacks, coach CSMs on objection handling, monitor KPIs, refine processes and SOPs, collaborate with Sales/Marketing, and provide daily reporting.
Top Skills:
CalendlyCrmsGoogle SuiteLoomSlackTrelloZapier
Real Estate
Manage customer relationships for Daylight, focusing on adoption, retention, and growth while collaborating with teams to drive performance outcomes.
Top Skills:
Analytics DashboardsAsanaGoogle SuiteSalesforce
Artificial Intelligence • Software • Cybersecurity
As a Customer Success Manager, you will advise customers on using TENEX's MDR platform, ensuring engagement, satisfaction, and success while managing risks and driving product improvements.
Top Skills:
EdrGoogle SecopsSIEMSoar
Software
The Senior Customer Success Manager will build long-term relationships with customers, guide them from onboarding to renewal, monitor account health, and advocate for customer needs within the company.
Top Skills:
SaaS
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Top Companies in Jacksonville, FL Hiring Remote Customer Success Roles
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