Top Remote Senior Level Customer Success Jobs in Jacksonville, FL

The Principal Tier 2 Remote Support Analyst provides Tier 2 IT support, troubleshooting end-user devices, and managing remote access services. Responsibilities include root cause analysis, documenting resolutions in ITSM platforms, and collaborating with cross-functional teams.

The Medical Science Liaison will educate healthcare providers on Tempus oncology products, support commercial objectives, and maintain KOL relationships.

As Head of Value Engineering & Client Success Operations, you'll lead customer engagement, translating product features into value, managing team operations, and optimizing customer success metrics and tools.

The Senior Director of Customer Trust leads GRC strategy, manages customer assurance engagements, improves compliance processes, and oversees a team.

The Global Partner Services Manager leads a global team to scale delivery programs, driving partner enablement and governance, while ensuring customer satisfaction and measurable business outcomes.

Manage strategic partnerships at Zapier, focusing on building relationships and co-developing product experiences with technology partners, driving new business and growth initiatives.

The Partner Success Director oversees relationships with top life insurance partners, managing growth, implementation, and collaboration with internal teams to drive success.

Lead and mentor a team of Customer Care Advisors, providing guidance on complex inquiries and driving process improvements to enhance customer experience.

The Solutions Engineer will engage with clients to gather their requirements, collaborate with internal teams to present software solutions, and provide training and support. They will also document requirements and identify process optimization opportunities.

As a Solutions Engineer at AcuityMD, you will support sales by providing technical expertise and tailored solutions while ensuring customer satisfaction. Responsibilities include understanding customer needs, demonstrating products, and collaborating with various teams to drive product improvements.

The Partner Manager will develop strategies for growing the reseller ecosystem, build relationships with partners, and work cross-functionally to drive mutual growth and success.

The role involves developing AI-powered patient experiences by designing conversational frameworks, testing flows, and collaborating with teams to enhance mental healthcare delivery.

The Patient Programs Specialist manages complex clinical situations, supports providers and patients, addresses grievances, and promotes patient safety without direct clinical care.