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The Staff Forward Deployed Software Engineer will lead technical discovery, own system architecture, develop AI and automation solutions, and ensure production excellence while working closely with clients and operators.

The Customer Success Manager will build and lead the customer success function, ensuring customer satisfaction, driving product adoption, and managing renewals and expansions.

Own the technical side of enterprise sales: run demos, scope and execute proofs of value, write technical RFP/security responses, translate model outputs for practitioners, and liaise between customers and data science/product teams.

Support account lead in managing client campaigns, act as day-to-day client contact, coordinate project timelines and cross-team work, handle estimates, invoices, and AR support, and ensure timely delivery of creative and performance marketing projects.

Lead a high-volume portfolio of 25–50+ customer-facing projects from SOW to delivery. Create project plans, manage resources, timelines, risks, budgets, and client communications. Enforce accountability with executive contacts, maintain PM system records, ensure QA and scalable templates, and perform post-project reviews to drive continuous improvement.

Supervise a small team of project managers while managing a limited portfolio of high-touch digital accounts. Maintain PMO standards, lead training, implement process improvements, oversee billing and budgets, enable AI-powered workflows, and coordinate cross-functional collaboration across Client Engagement, Digital Ops, and Data & Technology.

Support regional sales and dealers with live equipment demonstrations, product presentations, and basic operational/service training. Diagnose and resolve customer issues, recommend solutions, assist closing sales, and collaborate with internal teams. Weekly travel and hands-on work around heavy machinery required.

Oversee and enhance Wire Operations, manage International Wire Operations, ensure compliance, identify process improvements, and mentor team members.

Provide operational and administrative support to the fundraising team: manage grants calendar and documentation, update donor databases, run donor stewardship and communications, prepare materials for meetings, maintain fundraising systems and public charity profiles, and support cross-departmental alignment and fundraising best practices.

The Financial Analyst will support revenue forecasting, performance tracking, financial analysis, and margin optimization, while providing insight-led financial support for decision-making.