Top Remote Operations & Support Jobs in Houston, TX

Maintains intellectual property systems through audits, data cleanup, and validation; supports matter opening and staffing updates; develops recurring and ad hoc reports; and assists with automation initiatives that improve operational efficiency for IP teams and practice groups.

Own and administer the firm's Intapp application suite, including user support, security, configuration, monitoring, upgrades, patching, documentation, integrations, workflows, forms, datasets, and SQL-based reporting. Partner with New Business Intake, Conflicts, Legal Operations, vendors, and cross-functional teams while supporting migration from on-premise systems to Intapp's cloud platform.

Supports deployment of an Operational Excellence framework across a digital and data business. Partners with leaders and cross-functional teams to identify improvements, facilitate problem-solving, apply Lean and continuous improvement methods, coach teams, deliver training, align practices with governance standards, track benefits, and promote sustainable improvements in efficiency, quality, scalability, and customer value.

Administer Slack Enterprise Grid, Microsoft Teams, and Lark in a regulated legal environment. Manage identity lifecycle, SSO, SCIM, governance, retention, legal holds, eDiscovery, DLP, app and bot approvals, data residency, and compliance controls. Develop and govern Lark bots, support cross-platform data-flow security reviews, maintain audit processes, document policies, train users, and coordinate vendor support. The role requires extensive enterprise collaboration-platform administration experience, including production Lark expertise and Microsoft identity and compliance administration.

Configure, optimize, and maintain HubSpot CRM environments supporting sales and revenue operations. Responsibilities include workflow and pipeline configuration, data integrity and governance, CRM audits, automation, client account deployments, integrations with sales technology, reporting support, documentation, enablement, and troubleshooting. The role partners with RevOps, sales leadership, data teams, and clients to improve scalability, system reliability, sales productivity, and revenue visibility.

Provides first-level IT support, hardware troubleshooting, equipment provisioning, asset lifecycle management, inventory reconciliation, shipping, and deployment assistance. Maintains accurate records in IT asset management, CMDB, and service management systems; troubleshoots Windows, Microsoft 365, peripherals, and basic network issues; documents resolutions and escalates complex incidents. Delivers responsive customer service while managing equipment returns, repairs, replacements, redeployments, and retirements.

Performs standard and advanced secretarial and administrative duties under general supervision. Supports a manager or senior manager, completes independent project assignments, and applies knowledge of departmental practices and district policies and procedures.

Designs and implements automated legal document templates and integrates Generative AI into legal workflows. Collaborates with attorneys and business stakeholders, audits and maintains templates, improves document processes, trains users, and supports responsible adoption of legal technology. Requires strong document automation experience, legal documentation knowledge, proofreading skills, confidentiality, and cross-functional communication. The role requires at least five years of document automation experience in a law firm or corporate legal environment.

Provides technical aftersales support for Konecranes lift trucks across North America. Responsibilities include dealer and customer training, assembly and commissioning support, field and remote troubleshooting, product quality verification, warranty processing, non-conformity reporting, sales support, and identifying business opportunities. Requires frequent travel and residence near a major airport, along with technical knowledge of hydraulic and electrical systems, engines, transmissions, and spare parts documentation.

Manage assigned customer accounts across the entire order lifecycle, acting as single-point-of-contact for customers, distribution centers, and manufacturing. Resolve complex inquiries, ensure export compliance and accurate documentation, coach team members, support customer visits, and produce internal and customer reports to meet service level agreements.