Top Remote Customer Support Jobs in Detroit, MI

Serve as the nominal local director for a Korean company, assist with identity verification for banking, tax, and platform processes, and support Coupang onboarding and basic compliance. Provide phone, SMS, and video verification help and relay information in Korean as needed.

Provide phone and email support for Ting customers, troubleshoot root causes, document and report technical issues, use ticketing systems, liaise across departments, prioritize tasks in a fast-paced remote environment, and assist Engineering by testing software and hardware.

Place certified English-to-Spanish interpreters for a Rhode Island state contract. Requires 5–7 years interpreting experience, recognized certification, native Spanish fluency, and English fluency. Applicants should submit an updated CV and hourly rate.

The Senior Manager of Workforce Planning will oversee staffing efficiency, service level management, performance analysis, team leadership, and interdepartmental collaboration to enhance customer support operations at Airbnb.

This role focuses on optimizing customer support operations using AI tools, managing support technology, and improving workflow efficiency to enhance customer satisfaction and productivity.

The role requires providing support to patients and clinical staff, assisting with appointments and insurance inquiries, maintaining records, and offering technical assistance for patient technologies.

The Insurance Verification Specialist ensures accurate dental insurance verifications, manages client systems, and supports customer communication regarding verifications.

The Virtual Assistant will assist with customer onboarding, respond to client requests, address ordering issues, and support team tasks.

The Certificate Processor issues new and renewal certificates for commercial line clients, provides customer support, interprets policy data, and processes insurance documents.

The VP of Client Support leads the Training Operations Team, overseeing logistics for training sessions and enhancing client experience, while managing staff and technology systems.