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Top Remote Customer Success Jobs in Dallas-Fort Worth, TX
The Client Strategy Lead will analyze ROI and optimize client engagements, leveraging data analysis from SQL and Excel, managing key projects, and supporting operational efficiencies. The role emphasizes relationship-building and strategic insights to enhance partnerships within Beam's mission-driven brand network.
The Scaled Customer Success Manager will manage high-volume accounts, ensuring smooth onboarding and customer satisfaction while identifying growth opportunities. The role involves upselling and cross-selling within existing accounts, using strategic communication and relationship-building skills to enhance customer engagement and retention.
As a Technical Lead at Smartsheet, you will serve as a subject matter expert within a support pod, resolving technical issues and managing escalations. You will provide mentorship, oversee day-to-day operations, and collaborate with engineering to improve customer support processes. Your role includes a focus on improving customer and agent experiences, technical consulting, and ensuring the team meets service level agreements.
As a Client Partner at 10Pearls, you will drive business growth by managing client relationships, understanding their needs, and negotiating contracts. You'll work to build strong connections in the financial services and healthcare sectors while collaborating with executive teams to pursue new business opportunities and enhance customer success initiatives.
In this role, you will guide customers through their onboarding journey, tailoring the process to their specific needs. You will address customer concerns, monitor satisfaction, and collaborate with internal teams to ensure effective onboarding and foster strong customer relationships.
The Dedicated Customer Success Manager (DCSM) at AgileAssets will support and consult clients using AgileAssets software solutions, focusing on their business needs and technical configurations. The DCSM is responsible for client satisfaction, relationship management, and promoting software utilization. This role includes proactive communication, conducting quarterly reviews, increasing product adoption, and ensuring customer loyalty and retention.
Top remote Companies in Dallas-Fort Worth, TX Hiring Customer Success Roles
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