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Top Remote IT Support & Helpdesk Jobs in Dallas-Fort Worth, TX
Fintech • Information Technology • Financial Services • App development
Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.
Top Skills:
Sql,Relational Databases,Windows,Linux,Ecns,Exchanges,Trading Network Connectivity And Routing
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Fintech • Insurance • Machine Learning • Other • Analytics • Financial Services • Automation
Provide IT helpdesk support, onboard/offboard employees, manage identities and access (Okta/EntraID), troubleshoot hardware, software, VOIP, and networking (LAN/WAN/VPN), administer cloud services and Atlassian, handle device management and asset management for remote US-based employees.
Top Skills:
Okta,Entraid,Jira,Confluence,Jira Service Desk,Atlassian Cloud,Intune,Endpoint Management,Addigy,Google Workspace,Office 365,Zoom,Slack,Sentinelone,Connectwise Control,Voip,Cloud Phone System,Rmm,Lan,Wan,Vpn,Windows,Macos
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Provide production support for Salesforce CRM and workflow platforms (Bizflow/Pega), manage incidents end-to-end, perform root cause analysis, monitor jobs and integrations, support releases and operational readiness, coordinate across teams, and drive continuous improvements to reduce incidents and improve platform stability.
Top Skills:
APIsBizflowDeployment PipelinesPegaSalesforceSalesforce Service CloudSplunk
Information Technology
Perform technical tasks related to the operation and monitoring of managed services technologies, ensuring service delivery within SLAs, and providing tier-1 support.
Top Skills:
AutomateHeatIbm Power IMS OfficeNimsoft Unified ManagementRemedySciencelogicService Desk ExpressServicenow
Healthtech • Social Impact
As Director of IT, you will lead a high-performing team, develop automation strategies, manage service desks, and collaborate across functions to align IT with business goals.
Top Skills:
Google WorkspaceJAMFN8NNetskopeOkta WorkflowsSlackWorkatoZendesk
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Artificial Intelligence • Healthtech • Information Technology • Software • Database • Analytics
Lead implementation and support of Epic EHR system, optimizing workflows, mentoring teams, troubleshooting issues, and ensuring compliance with SLAs.
Top Skills:
Epic Ehr SystemItil Processes
Information Technology • Software
Leads global NOC and IT Helpdesk operations, ensuring uptime and SLA performance, managing identity architecture, and driving operational improvements.
Top Skills:
Active DirectoryAWSAzure AdEdrGCPIdentity GovernanceItsmMonitoring ToolsSIEM
Healthtech • Telehealth
Manage and lead biomedical equipment services, including installations, maintenance, and customer relations. Provide technical support, conduct training, and address customer issues proactively.
Top Skills:
Biomedical EquipmentDatabasesElectronicsSpreadsheetsWord Processing
Edtech
The role involves leading and improving IT operations, focusing on proactive service organization, process design, and team development while managing IT projects and vendor relationships.
Top Skills:
It ToolsProcess DesignProject Management
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Cloud • Information Technology
Provide administrative support to ITSM functions, manage ITSM queues and documentation, assist with Change Management and reports, and support operational meetings.
Top Skills:
ItsmMS OfficeTicketing Tools
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Top remote Companies in Dallas-Fort Worth, TX Hiring Operations & Support Roles
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