Top Remote Operations & Support Jobs in Dallas-Fort Worth, TX

Provide advisory services to assess and improve ManageEngine Endpoint Central for a macOS fleet: recommend packaging and deployment best practices (PKG/DMG), patch/update scheduling, repository/version control, integration with MDM/ITSM/security tools, troubleshoot complex deployment issues, improve documentation, and coach internal IT staff during periodic strategy check-ins.

The LMS Administrator will manage and organize learning content, assist users, generate reports, and support LMS migration and user onboarding.

Manage Fi's rescue order queue, onboard and support rescue partners, handle CRM records and support escalations, coordinate shipments and events, research scaling opportunities, and build automations using AI tools to streamline workflows.

Provide day-to-day operational support for the Insurance Solutions team: manage and track service requests in case management systems, support Wealth Management teams, document and refine SOPs, assist leadership with workflow and reporting, coordinate with other departments/vendors, and maintain excellent client and partner communications to ensure timely resolution and process adherence.

Review merchant applications and accounts to assess eligibility and compliance, investigate fraud and payment risk signals, manage offboarding and payout holds, partner with payment providers and internal teams, document decisions, and improve risk workflows and tooling.

Lead creation and ownership of a Trust & Safety program protecting phlebotomy field staff. Run risk discovery, author policies and emergency workflows, select and deploy safety technologies, build field education and training, partner with Legal/Privacy, manage incident response, and define metrics to measure program effectiveness as the function scales from hundreds to thousands of workers.

Own escalated, complex customer cases for a product category; identify trends, drive cross-functional root-cause fixes, improve processes and SOPs, handle safety escalations, and model exceptional multi-channel communication.

Coordinate commercial transactions from commitment through executed agreement and operational handoff. Manage quotes, renewals, license usage, CRM data quality, reporting, and cross-functional coordination with TAMs, legal, finance, and customers to ensure timely onboarding, billing, and compliance.

Review, evaluate, and code large volumes of user-generated content in English and Spanish to client-specific guidelines. Complete paid training, meet performance metrics, perform QA, attend coaching, and work a semi-flexible 16–29 hour weekly schedule including weekend hours.

Provide part-time remote administrative and operational support: manage Zoom meetings and calendar scheduling, handle email and messages, support live Zoom sessions (tech/help Q&A), maintain Google Sheets, collate notes, organise projects, perform research, and act as a proactive gatekeeper and collaborator to protect the employer's time.