Top Remote Real Estate Customer Success & Experience Jobs

Deliver tailored live training sessions and workshops for clients on using EliseAI products effectively, while collecting feedback and improving internal programs.

The Travel Concierge will assist Bilt members with travel inquiries and bookings, troubleshoot issues, and maintain records while collaborating with teams.

The Default Servicing Specialist monitors investments for default events, communicates with homeowners, and conducts due diligence on default incidents, maintaining accuracy and compliance with regulations.

The Support Specialist will handle customer inquiries, triage issues, maintain high service levels, and collaborate with teams to enhance customer experience.

The Onboarding Specialist guides luxury real estate clients in building websites, ensuring exceptional communication, project management, and understanding of client visions.

Handle escalated customer inquiries and complex service projects, manage scheduling and vendor communication, act as final escalation before Team Lead, run reports/analysis, train team members, and maintain client satisfaction and data confidentiality. Works specified weekend/evening schedule.

The Community Relations Representative serves as the main point of contact for residents, managing communication, supporting move-in/move-out processes, and enhancing resident satisfaction with strong customer service. They collaborate with community management and maintain compliance with laws and company policies while organizing resident events and addressing inquiries across the property portfolio.

As Partner Manager, you will support contractor partners in navigating rebate programs, ensuring their success and compliance, while building strong relationships and training them on software and program requirements.

The Customer Success Manager will drive customer adoption, retention, and expansion, managing accounts, building relationships, educating customers, and analyzing data to enhance customer experience and satisfaction.

The Closing Coordinator serves as the primary contact for clients, handling calls, resolving requests, and ensuring seamless closings while supporting the escrow process and meeting performance indicators.