Top Remote Real Estate Customer Success & Experience Jobs

As Manager of Onboarding, you will lead and develop a team responsible for ensuring a smooth client onboarding process, manage performance metrics, handle client escalations, and drive process improvements while collaborating with cross-functional teams.

Handle escalated customer inquiries and complex service projects, manage scheduling and vendor communication, act as final escalation before Team Lead, run reports/analysis, train team members, and maintain client satisfaction and data confidentiality. Works specified weekend/evening schedule.

As a Customer Success Manager at Agora, you will support clients in leveraging the platform to ensure maximum value, driving adoption and retention through strong relationships and effective onboarding.

Manage a portfolio of enterprise and mid-market accounts, identifying upsell opportunities, executing renewals, and ensuring customer satisfaction and growth through strong relationships and strategic guidance.

The Default Servicing Specialist monitors investments for default events, communicates with homeowners, and conducts due diligence on default incidents, maintaining accuracy and compliance with regulations.

Deliver tailored live training sessions and workshops for clients on using EliseAI products effectively, while collecting feedback and improving internal programs.

The Travel Concierge will assist Bilt members with travel inquiries and bookings, troubleshoot issues, and maintain records while collaborating with teams.

The UW Liaison I supports Sales and Operations by advising on products, assisting loan structuring, providing customer service, and training staff. They also handle inquiries, gather feedback, and ensure product knowledge across teams.

Onboarding Consultants facilitate client onboarding for the Wheelhouse platform, guiding revenue strategy implementation, providing training, and creating educational content to enhance revenue management practices.

As a Customer Support Specialist, you will provide technical assistance, build relationships with clients, troubleshoot issues, and collaborate with teams to improve customer experiences.