Top Remote Healthtech Customer Success & Experience Jobs

The Director of Customer Success at Lumeris will oversee customer accounts post-implementation, lead a team of Customer Success Managers, and ensure client satisfaction while driving growth and retention strategies.

Lead customer experience research using both qualitative and quantitative methods, analyze data, design feedback programs, and translate insights into actionable strategies to enhance customer loyalty and business performance.

The On-Call Benefits Enroller is responsible for assisting clients with dental plan choices during onsite enrollment events, providing information, and answering questions. Candidates need at least two years of relevant experience and must be present during standard working hours.

The role involves onsite implementation and customer success leadership in healthcare systems, focusing on client relationships, project management, and improving patient care through AI solutions.

Manage relationships with EAP providers and employers to facilitate access to mental health services. Develop strategies for outreach and collaboration, educate stakeholders, and overcome barriers to care.

The Training Manager is responsible for the implementation and delivery of training programs to enhance the skills of sales teams, improve revenue, and ensure training content is up to date and effective.

The Customer Success Manager will enhance provider customer relationships, drive solution adoption, manage customer lifecycle, and promote renewals through strategic guidance and operational excellence.

The Coordinator, Account Management supports the Operations Team with administrative and clerical tasks, manages schedules, responds to inquiries, and maintains CRM data while ensuring compliance with regulations.

The Case Manager will deliver services in a Population Health Program, assist members with health conditions, and coordinate resources to improve health outcomes.

As a Technical Consultant, you will provide technical support to customers, solve complex issues, and enhance service delivery through AI-driven solutions while collaborating with cross-functional teams.