Top Remote Fintech Customer Success & Experience Jobs

The Customer Support Lead will build and scale a support function, manage a team, and drive customer satisfaction metrics while leveraging AI and automation.

Join the Galaxy Ventures Talent Network for Developer Relations/Community roles. Candidates will be discreetly shared with hiring portfolio companies and receive networking event invitations.

The Customer Support Lead will build and manage a support team, improve customer experience metrics, leverage AI for support automation, and collaborate with cross-functional teams to enhance service delivery.

The Customer Success Manager will guide clients throughout their journey, focusing on onboarding, training, and engagement to ensure platform adoption and account growth.

As a Strategic Customer Success Manager, you will drive the success of high-value client accounts, focusing on expansion, alignment of business needs with technical delivery, and engagement at CxO levels.

Own technical relationships with enterprise partners across pre-sales and post-sales. Lead technical discovery, solution design, integrations, troubleshooting, and automation to ensure successful co-branded payment product launches while influencing product roadmap and improving partner delivery processes.

DAKCS Software Systems is accepting general applications for future opportunities in accounts receivable management. Applicants are encouraged to express what positions they are interested in. The company promotes a remote work culture with a focus on employee well-being and innovation.

As a Senior Implementation Manager, you'll lead high-impact customer implementation experiences, manage complex accounts, and ensure effective training and support for new users of Mercury's financial products.

Lead and scale a high-performing Customer Success team, build relationships with key stakeholders, and drive customer retention and advocacy through operational improvements.

The Digital Operations Associate I manages online account openings. Responsibilities include processing client applications, supporting onboarding tasks, and ensuring data accuracy while providing exceptional customer service.