Top Remote Fintech Customer Success & Experience Jobs

DAKCS Software Systems is accepting general applications for future opportunities in accounts receivable management. Applicants are encouraged to express what positions they are interested in. The company promotes a remote work culture with a focus on employee well-being and innovation.

As a Senior Implementation Manager, you'll lead high-impact customer implementation experiences, manage complex accounts, and ensure effective training and support for new users of Mercury's financial products.

Lead and scale a high-performing Customer Success team, build relationships with key stakeholders, and drive customer retention and advocacy through operational improvements.

The Digital Operations Associate I manages online account openings. Responsibilities include processing client applications, supporting onboarding tasks, and ensuring data accuracy while providing exceptional customer service.

As a Multi-Line Adjuster, you will investigate claims, negotiate settlements, manage litigation, prepare reports, and maintain compliance with regulations while working remotely.

The Customer Success Associate will enhance customer experiences by supporting onboarding, managing billing processes, and driving customer engagement and retention initiatives.

As a Workplace Planning Consultant, you'll provide phone support to customers around retirement planning, discuss account options, and enhance customer relationships with Empower.

Serve as a trusted post‑go‑live partner for banking clients: manage accounts, troubleshoot escalations, configure workflows, coordinate with product and engineering, educate users, and de-escalate high-stakes situations.

The Customer Experience Lead will manage customer support, facilitate onboarding, report on performance metrics, and collaborate across teams to enhance the customer journey in a FinTech SaaS setting.

The Associate will support fundraising operations, LP research, and investment diligence at Decile Capital, handling internal workflows and aiding in operational efficiency during fundraising cycles.