Top Remote Edtech Customer Success & Experience Jobs

The Solutions Consultant supports pre-sales for LINQ ERP by engaging with clients, conducting demos, and aligning solutions with K-12 operational needs.

The Solutions Architect I provides technical support and customer service, assisting clients with system implementation and enhancements. Responsibilities include managing data audits, investigating support issues, and collaborating with development teams to improve software functionality.

Responsible for building and executing a talent acquisition engine, including outreach strategies, candidate sourcing, and metrics analysis to attract top talent.

The Curriculum Content Tester will review math, English, science, and social studies content for errors, ensure formatting matches designs, and document issues while collaborating with designers.

Manage a high-volume, pooled book of Growth and Mid-Market customers via programmatic onboarding, outcome-based engagement, data-driven risk mitigation, and scalable automation to drive faster time-to-value, retention, and expansion.

The Growth & Retention Account Executive drives business growth and customer success in PreK-12 education by managing relationships, executing territory plans, and ensuring product adoption and renewal success.

The Enrollment Specialist builds relationships with prospective students, guiding them through the enrollment process, addressing issues, and ensuring a positive experience while maintaining confidentiality.

Assist students with the financial aid process, explaining options, determining eligibility, and ensuring compliance with regulations while providing excellent customer service.

The Technical Support Engineer resolves customer support tickets, diagnoses technical issues related to email delivery, onboarding, and integrations, and escalates bugs while documenting solutions.

The DEIA Impact Intern will assist in researching best practices, developing training resources, organizing DEIA events, and contributing to internal initiatives.