Top Remote eCommerce Customer Success & Experience Jobs

Lead the global Technical Account Management team for Cash App Pay, Afterpay, and Clearpay, driving commercial outcomes and merchant success through proactive technical partnerships.

The Pricing Results Specialist reviews, adjusts market pricing for card submissions, communicates with staff and supports pricing resources while maintaining accuracy and productivity.

As a Trust & Safety Agent, you will investigate suspicious activities, communicate with customers, review transactions, and support users in crisis while maintaining high work quality and meeting SLAs.

The role involves managing a team of Strategic Account Managers, ensuring customer retention and growth while leading high-performing teams focused on services merchants. Responsibilities include coaching, performance management, and cross-functional collaboration.

The Senior Account Manager fosters strategic partnerships with enterprise clients, drives account growth, manages renewals, conducts executive reviews, and promotes advocacy, all while ensuring client success and maximizing platform usage.

The Services Project Coordinator facilitates customer installation jobs, manages communications with all stakeholders, and ensures projects meet timelines and compliance requirements while providing excellent customer service.

As a Corporate Support Representative, you will assist small business owners by solving tech and tax problems through calls and emails, while providing exceptional customer service and support.

The Senior Client Partner will manage brand partnerships, lead deal cycles, develop custom packages, and ensure the successful execution of collaborations at Babylist.

As a Customer Care Representative, you will handle customer inquiries, resolve complaints, manage orders, and enhance customer satisfaction using multiple systems and thorough documentation.

As a Partner Success Director, you'll manage partner relationships, drive growth and optimization strategies, and oversee onboarding while collaborating cross-functionally to enhance monetization and performance.