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Top Remote eCommerce Customer Success & Experience Jobs
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eCommerce • Mobile
Investigate trust and risk cases, review suspicious behavior and transactions, respond to customer email/chat inquiries, meet SLAs, identify trends, collaborate cross-functionally, and use metrics to improve processes while protecting buyers and sellers.
Top Skills:
IntercomZendesk
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YesterdaySaved
Digital Media • eCommerce • Information Technology • Marketing Tech • Retail • Social Media • Analytics
The intern will analyze customer feedback, improve product education, enhance customer experience on Amazon, and collaborate across teams to optimize listings and resolve issues.
Top Skills:
Ai-Driven Discovery ToolsAmazon
eCommerce • Enterprise Web • Information Technology • Software • Database • Analytics • Business Intelligence
The Customer Success Engineer will support clients with implementation, onboarding, and growth, crafting solutions to meet their needs and ensuring success.
Top Skills:
Adobe AnalyticsAngularCSSGoogle AnalyticsHTMLJavaScriptOptimizelyReactVue
Agency • Digital Media • eCommerce • Professional Services • Software • Analytics • Consulting
The VP, Client Service will lead a portfolio of healthcare clients, driving digital transformation and business modernization, while ensuring client satisfaction and revenue growth.
Top Skills:
AICloudDataDigital Engineering
Cloud • eCommerce • Logistics • Software
As an Account Manager at Cin7, you will drive revenue growth by managing customer relationships, upselling, and ensuring customer satisfaction. You'll educate clients on product value, maintain pipelines, and contribute to sales process improvements.
Top Skills:
CRM
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eCommerce • Edtech • Healthtech • Insurance • Mobile • Real Estate • Software
As a Customer Experience Advisor, you will manage student interactions to enhance their experience, handle escalations, and utilize support tools efficiently.
Top Skills:
Ai-Powered Support ToolsInternetWeb Browsers
Cloud • eCommerce • Information Technology • Professional Services • Software
The Customer Success Manager oversees customer lifecycle, develops relationships, and ensures accurate records while promoting customer loyalty and problem resolution.
Top Skills:
Crm SoftwareCustomer Success Strategies
Consumer Web • Digital Media • eCommerce • Information Technology • Sports
The Client Success Rep ensures customer satisfaction by addressing technical inquiries, resolving client issues, and suggesting software enhancements. Responsibilities include maintaining customer documentation and collaborating with team members for issue resolution.
Top Skills:
Google Merchant CenterGoogle ShoppingGoogle Suites
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Consumer Web • eCommerce • Machine Learning • Software • Sports • Analytics
The Senior Manager, CRM will define and execute lifecycle marketing for a new consumer product, focusing on customer acquisition, retention, and program design. The role requires collaboration with cross-functional teams and analysis of customer behavior to optimize marketing strategies.
Top Skills:
Iterable
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eCommerce • Fintech • Payments • Software
The Implementation Consultant will guide customers through onboarding and implementation on the Order.co platform, ensuring timely and value-driven launches while serving as a project manager and subject-matter expert.
Top Skills:
EcommerceProject Management ToolsSaaS
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