Top Remote Cybersecurity Customer Success & Experience Jobs

The Senior Customer Solutions Architect at Sysdig will advise customers on cloud security, improve product adoption and expansion, and collaborate with Product Managers.

Responsible for managing customer technical health, support assistance, training, feature deployment, and building customer relationships to enhance platform usage.

As a Senior Technical Account Manager, you will manage client portfolios, provide technical guidance, oversee data integration, and ensure optimal platform usage for fraud detection.

The Technical Support Specialist will troubleshoot technical issues, provide customer support, maintain documentation, and enhance skills for effective service delivery.

The role involves onboarding new customers, training them on application security products, maintaining relationships, resolving issues, and ensuring customer satisfaction.

Drive retention and expansion for enterprise customers by scaling onboarding, adoption, and expansion processes. Partner with sales, product, and support to resolve escalations, demonstrate ROI, gather product feedback, and lead advocacy. Conduct business reviews and support on-site meetings and events.

As a Customer Success Manager, you'll manage customer accounts, drive retention and satisfaction, and collaborate cross-functionally to enhance customer experience with HackerOne's platform.

The Technical Customer Success Manager engages with clients to ensure their success with Grip's SaaS solutions. Responsibilities include managing customer expectations, creating custom reports, and gathering feedback to influence product development.

As a Sales Engineer, you'll drive technical sales through discovery, solution design, demos, and ensure successful customer onboarding and implementation.

We are seeking a Customer Success Engineer to manage post-sales relations, ensuring customers maximize Akeyless platform use through technical guidance and support.