Top Remote Customer Success & Experience Jobs in Columbus, OH

Manage a portfolio (~30) of customers through onboarding, adoption, growth, renewal, and expansion. Build relationships across buyer levels, assess customer health and churn risk, enable customers on the product, oversee delivery projects, and continuously improve tools and processes to drive adoption and success.

The Customer Success Business Partner will drive customer adoption, retention, and expansion by managing enterprise accounts, leading reviews, and ensuring value realization from Lyric's platform.

As a Client Facing Project Manager, you will manage client relationships, oversee projects, and ensure communication and outcomes align with client expectations in a high-pressure environment.

The SharePoint Knowledge & Learning Administrator will design and maintain a centralized SharePoint knowledge system, manage LMS operations, and develop training content for employees and caregivers.

Drive customer adoption, onboard and support technical customers, identify expansion opportunities, manage renewals and risk mitigation, translate technical needs to product/engineering, and deliver strategic account plans and reviews.

The Executive Assistant provides support to executives by managing schedules, communications, and priorities, while also optimizing workflows and processes.

The Associate Safety Consultant supports construction safety, performs audits, educates stakeholders on EHS practices, and develops training programs while leading incident investigations.

The Creative Support Specialist will provide technical and creative assistance to enterprise clients, handle customer inquiries, and contribute to product documentation and process improvements, leveraging generative AI tools.

The VP, Client Services will lead revenue growth, client satisfaction, and team excellence, ensuring strategic alignment and profitability across accounts while driving innovation and collaboration.

The Senior Engagement Manager will manage client relationships, ensure project success, optimize processes, and drive customer value. They will coordinate projects, address client needs, and analyze workflows to enhance operational effectiveness.