Top Remote Operations & Support Jobs in Columbus, OH

Owns the administration, reliability, security, configuration, release management, and support of Microsoft Dynamics 365 Customer Engagement and related Power Platform environments. The role manages integrations, data quality, access controls, managed-service providers, production incidents, enhancement backlogs, lifecycle management, deployments, and stakeholder communication across a distributed business.

Own corporate IT across identity, access, Mac devices, endpoint security, SaaS administration, audits, and incident support. Manage onboarding, offboarding, access reviews, device policies, licenses, and security configurations. Automate repetitive workflows with Python or Bash, document procedures, support audits and security incidents, and participate in IT on-call. The role independently operates the company’s identity, device, and SaaS environments while partnering closely with the security team.

Supervises resolution of high-risk mortgage loan cases and complex customer disputes. Performs root-cause analysis, manages escalated issues, coordinates across departments, handles inbound and outbound customer communications, ensures regulatory compliance, protects customer information, and identifies ways to prevent recurring complaints. Provides guidance and training to others while working as an individual contributor.

Resolve complex customer technical issues across Linux, networking, security, Kubernetes, cloud, storage, and ML environments. Diagnose problems, automate workflows with Python and Bash, support model deployment and inference pipelines, communicate resolutions, escalate unresolved issues, and maintain troubleshooting documentation. The role requires rotational shifts or on-call availability and remote work in the USA.

Resolves escalated customer complaints through inbound and outbound communication, negotiation, conflict resolution, and cross-functional coordination. Advocates for customers, identifies root causes, recommends process improvements, maintains accurate case data, supports employees and executives, and helps keep knowledge bases and procedures current.

Provides high-level administrative and operational support to the VP of Manufacturing Operations. Responsibilities include complex calendar management, meeting coordination, domestic and international travel arrangements, executive communications, confidential information handling, stakeholder coordination, onsite events and leadership visits, expense processing, follow-through on priorities, and process improvement. The role is primarily onsite in San Jose with occasional support at the Sunnyvale facility.

Coordinates staffing services for schools by offering assignments to qualified field staff, filling open shifts, managing orders, providing first-level support, handling communications, maintaining client and employee relationships, entering data, and supporting quality control. The role requires strong organization, communication, problem-solving, time management, and computer skills.

General application for joining OEC’s talent community and being considered for future openings that match the applicant’s skills and experience.

Thrilltap invites candidates who do not see a specific suitable role to submit their information for consideration. The company is building startups across multiple fields and welcomes talented individuals interested in joining its team. Candidates are encouraged to contact Thrilltap through the provided form, after which the company will follow up regarding potential opportunities.

Leads revenue operations and business systems for Sales, Customer Success, Finance, and related teams. Owns Salesforce and Nue CPQ architecture, revenue forecasting, pipeline and retention analytics, quote-to-cash processes, system integrations, data governance, vendor management, and systems roadmaps. Manages and mentors two direct reports while delivering implementations, automation, documentation, and operational improvements across the GTM technology ecosystem.