Top Remote Entry Level Jobs in Cleveland, OH

Provides Tier 2 and Tier 3 technical support for Cisco collaboration infrastructure, endpoints, and voice gateways. Troubleshoots customer issues, supports system integrations, mentors engineers, and assists with technology testing, implementation, deployment, documentation, automation, and process improvement. The role participates in scheduled after-hours escalation and 24/7/365 on-call support.

Design and implement infrastructure services for a GPU-as-a-Service platform. Build REST and gRPC APIs, bare-metal provisioning workflows, Kubernetes cluster lifecycle services, reconciliation loops, reliability mechanisms, and interfaces for hardware and cluster health. The role requires Go, Kubernetes controller patterns, bare-metal provisioning, asynchronous systems, and experience with infrastructure technologies such as Metal3, Cluster API, and Temporal.

Own the strategy, roadmap, business performance, and value delivery for WebCenter PLMS, an enterprise SaaS product serving regulated Life Sciences customers. Translate customer and regulatory needs into prioritized requirements, initiatives, and product investments. Lead discovery, business cases, launches, adoption, pricing, positioning, partnerships, and cross-functional alignment with Product, R&D, Sales, Marketing, and regional teams. The role is remote within the US Eastern time zone, with approximately 10% travel and an onsite immersion program.

Supports post-sale technical relationships for customer accounts, helping with solution adoption, routine technical requests, onboarding, account meetings, issue escalation, and usage monitoring. Coordinates with Support, Customer Success, Product, and Engineering to resolve issues, documents customer updates and action items, and contributes to customer-facing resources and process improvements under senior team supervision.

Manage and grow a global software tester community by recruiting participants, improving tester experiences, executing social media and communication campaigns, creating content, responding to community feedback, organizing events, monitoring engagement metrics, and strengthening brand awareness. The role requires collaboration with Marketing, relationship building, strong communication, analytical skills, creativity, and attention to detail.

Leads the Creative Group’s production department, overseeing employees, contractors, systems, processes, performance, training, and workforce development. Partners with leadership, Business Development, Operations, and clients to improve efficiency, profitability, service quality, sales growth, forecasting, pricing, supplier contracts, and client outcomes. Resolves escalations, supports pre-sale production strategy, conducts project debriefs, and drives continuous improvement.

Provide administrative support for grant applications from intake through submission. Maintain grant calendars and deadlines, extract portal requirements, format templates, prepare and attach supporting documents, enter approved narratives, and conduct detailed accuracy, completeness, proofreading, and formatting checks. Escalate missing information or technical issues, submit approved applications, capture confirmation receipts, and update statuses in AgentPro.

Build and operate enterprise application container services using Docker and Kubernetes. Create architecture models, diagrams, and technical documentation; coordinate SDLC activities; estimate technical work; apply best practices across development, testing, and deployment; manage source code in Git repositories; support Agile development teams; and improve application procedures, processes, and operational controls.

Performs standard and advanced secretarial and administrative duties under general supervision. Supports a manager or senior manager, completes independent project assignments, and applies department practices and district policies and procedures.

Create graphic and short-form video content for music artists and campaigns, including Instagram carousels, Reels, TikToks, YouTube Shorts, memes, promotional assets, and trend-based content. Adapt designs to artist identities and brand guidelines, contribute creative ideas, monitor social media trends, and collaborate with the creative and marketing teams across multiple projects.