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Top Remote Customer Success Jobs in Chicago, IL

986+ Job Results
18 Days Ago
US
Remote
27 Employees
1-3 Years of Experience
27 Employees
1-3 Years of Experience
Software
As a Customer Success Engineer at Decodable, you will ensure customer satisfaction with the platform, providing technical support and guiding users through onboarding. You'll advocate for customers internally, help identify new use cases, and manage customer feedback to enhance the product.
18 Days Ago
US
Remote
346 Employees
3-5 Years of Experience
346 Employees
3-5 Years of Experience
Information Technology
The Customer Success Manager will enhance customer success by leveraging geospatial technical skills, managing key accounts, driving customer onboarding, and ensuring product adoption while maintaining regular communication with stakeholders.
18 Days Ago
USA
Remote
5,001 Employees
7+ Years of Experience
5,001 Employees
7+ Years of Experience
Information Technology • Payments • Software
The Partner Success - Integrated Payments role focuses on building and managing strategic partnerships in the payments industry. Responsibilities include post-sale activities, enhancing partner engagement, onboarding clients, and developing sales strategies to maximize revenue. Collaboration, training, and consultative support are key elements to ensure partner success and maximize adoption of payment solutions.
Top Benefits:
401-K
Adoption Assistance
Child Care Benefits
+16 More
18 Days Ago
USA
Remote
51 Employees
130K-160K Annually
5-7 Years of Experience
51 Employees
130K-160K Annually
5-7 Years of Experience
Cloud • Software
The FedRAMP Authorization Specialist will lead compliance efforts for the Game Warden platform, orchestrating FedRAMP processes and collaborating with various departments. The role includes generating monitoring artifacts, interpreting security controls, conducting training sessions, and guiding clients through the authorization process.
Top Benefits:
401-K
Dental Insurance
Flexible Spending Account
+12 More
18 Days Ago
United States
Remote
1,421 Employees
1-3 Years of Experience
1,421 Employees
1-3 Years of Experience
Fitness • Professional Services
The Manager, Client Success will lead a team of 8-10 Client Success Managers, focusing on customer engagement strategies, subscription retention, and team performance. This role involves coaching the team, conducting meetings, collaborating with other departments, and developing processes to enhance client relationships in the Mid-Market Accounts segment.
18 Days Ago
USA
Remote
30 Employees
1-3 Years of Experience
30 Employees
1-3 Years of Experience
Healthtech
As a Customer Experience Associate, you will manage daily outreach to members through phone, text, and email, driving enrollment and program participation. You are expected to handle a high volume of calls and maintain a high customer satisfaction score while providing empathetic communication and support.
Top Benefits:
401-K
Company Equity
Dental Insurance
+23 More
19 Days Ago
United States
Remote
4,788 Employees
1-3 Years of Experience
4,788 Employees
1-3 Years of Experience
Digital Media • Gaming • Software
The Multilingual Live Caption Specialist is responsible for providing real-time captioning for live events and broadcasts in multiple languages, ensuring accuracy and adherence to captioning guidelines. Responsibilities include collaborating with production teams, conducting quality checks, and staying updated on captioning technology.
19 Days Ago
2 Locations
Remote
52 Employees
70K-85K Annually
3-5 Years of Experience
52 Employees
70K-85K Annually
3-5 Years of Experience
Appliances
The B2B Support Specialist will enhance the customer experience by managing support escalations, providing Tier 3 support for complex technical issues, and developing documentation and training materials for support agents. They will collaborate with internal teams to improve service quality and customer satisfaction.
19 Days Ago
United States
Remote
81 Employees
64K-77K Annually
5-7 Years of Experience
81 Employees
64K-77K Annually
5-7 Years of Experience
Healthtech
Manage client accounts as the primary liaison between billing partners and psychiatric clinics, ensuring revenue cycle management needs are met. Monitor KPIs, provide guidance on mental health billing for complex treatments, analyze billing issues, and develop relationships with stakeholders.
19 Days Ago
23 Locations
Remote
128 Employees
1-3 Years of Experience
128 Employees
1-3 Years of Experience
eCommerce • Fashion
The Quality Specialist is responsible for quality management, process improvement, and operational excellence. This role involves audits, data analysis, process improvement, training, and cross-functional collaboration.
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