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Top Remote Customer Success Jobs in Chicago, IL

878+ Job Results
9 Days Ago
United States
Remote
1,100 Employees
7+ Years of Experience
1,100 Employees
7+ Years of Experience
Software
The Customer Success Manager at Edmentum will drive client renewals and growth by designing effective implementation plans, evaluating progress, and ensuring customer satisfaction. This role requires strategic thinking, effective communication, and leadership to foster relationships and promote successful outcomes for educational programs.
9 Days Ago
United States
Remote
350 Employees
1-3 Years of Experience
350 Employees
1-3 Years of Experience
Mobile • Security • Software • Cybersecurity
The Customer Support Representative will provide B2B technical support by handling customer requests via phone and email, maintaining product knowledge, and ensuring excellent customer service. They will escalate complex issues as needed, collaborate with management and teams, and work to enhance customer experience.
Top Benefits:
401-K
Company Equity
Company Outings
+32 More
9 Days Ago
USA
Remote
70 Employees
1-3 Years of Experience
70 Employees
1-3 Years of Experience
Consumer Web • Edtech • Kids + Family • Other • Productivity
The Student Support Specialist at StraighterLine advocates for students by providing exceptional customer support to resolve their inquiries and assist them in achieving academic success. Responsibilities include responding to queries, navigating student information systems, handling technical issues, and ensuring a positive student experience.
Top Benefits:
401-K Matching
Adoption Assistance
Dental Insurance
+17 More
9 Days Ago
USA
Remote
53 Employees
3-5 Years of Experience
53 Employees
3-5 Years of Experience
Retail • Sales • Energy
The Customer Success Manager will guide clients through the onboarding process, provide training, create documentation, and manage customer inquiries and support to maximize product value. The role emphasizes building long-lasting client relationships and collaborating across departments to advocate for client needs.
9 Days Ago
US
Remote
373 Employees
70K-90K Annually
3-5 Years of Experience
373 Employees
70K-90K Annually
3-5 Years of Experience
Edtech
The Customer Success Trainer will develop and oversee training programs for new customer-facing team members, ensuring they learn necessary skills and metrics within their first month. Responsibilities include organizing training sessions, updating materials, and maintaining understanding of product updates and company policies.
9 Days Ago
USA
Remote
148 Employees
3-5 Years of Experience
148 Employees
3-5 Years of Experience
Artificial Intelligence • Big Data • Machine Learning • Analytics • Financial Services
The Customer Success Associate will assist customers across multiple channels, ensuring their inquiries are handled efficiently while documenting interactions in the CRM system. The role requires problem-solving abilities and collaboration with the Customer Success Manager to enhance service quality and troubleshoot issues.
9 Days Ago
United States
Remote
16 Employees
120K-160K Annually
5-7 Years of Experience
16 Employees
120K-160K Annually
5-7 Years of Experience
Artificial Intelligence • Information Technology • Software
Seeking a Customer Success Manager to manage a portfolio of health system clients, develop relationships, resolve customer issues, and collaborate with internal teams. Remote position within the US with a base salary of $120K to $160K + equity.
9 Days Ago
USA
Remote
237 Employees
1-3 Years of Experience
237 Employees
1-3 Years of Experience
Software
The Customer Support Analyst at Bridgeway Benefit Technologies will enhance customer success by resolving product-related issues, managing customer inquiries, and maintaining relationships to ensure satisfaction and contract renewals. Responsibilities include triaging client issues, logging tickets, collaborating with internal teams, and providing exceptional customer experience.
9 Days Ago
United States of America
Remote
17,448 Employees
1-3 Years of Experience
17,448 Employees
1-3 Years of Experience
Other • Automation • Manufacturing
The Lead Generation Specialist identifies and analyzes potential sales opportunities using various software and tools to contact prospects. They qualify leads through outreach, manage prospecting activities in the SAP C4C CRM platform, and collaborate with sales territory managers for customer visits and follow-ups. The specialist also contributes to marketing efforts under guidance.
9 Days Ago
USA
Remote
63 Employees
3-5 Years of Experience
63 Employees
3-5 Years of Experience
Software
The Customer Support Specialist will serve as the primary point of contact for users and creators, addressing inquiries via live chat using Intercom. Responsibilities include troubleshooting issues, maintaining customer satisfaction, and collaborating with team members to provide effective solutions.
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