Top Remote IT Support & Helpdesk Jobs in Charlotte, NC

Oversee contract execution for Technical Support and User Engagement, ensuring compliance, stakeholder engagement, and performance alignment.

The Compliance Help Desk Manager oversees daily operations of the Compliance Helpdesk, ensuring accurate and timely responses to inquiries, managing team performance, and serving as Subject Matter Expert for ComplianceAnalyzer.

The Support Specialist ensures technical delivery for digital news platforms, resolves issues, leverages AI tools, and supports multiple television markets in operations.

Provide day-to-day support for Kinaxis systems, troubleshoot user issues, assist with system maintenance, gather business needs, train end users, and support continuous improvement initiatives.

As an IT Support Analyst II, you will provide technical support to employees, troubleshoot complex IT issues, maintain documentation, and track support metrics.

The Director will oversee NetSuite support services, manage client relationships, lead optimization projects, and mentor consultants to enhance system performance.

Provide technical support and development of applications for monitoring child development programs. Role includes software maintenance and technical assistance.

The IT Operations Director leads Service Desk and Infrastructure teams, overseeing IT operations lifecycle, managing metrics, enforcing security, and enhancing service quality through automation and ITIL processes.

The Frontline Technical Services Manager oversees the service desk team, ensuring exceptional service delivery, technical guidance, and operational management, while fostering team development and client relationships.

The IT Support Engineer will assist with cloud deployment, operations, and customer support, focusing on compliance with security regulations and providing technical guidance.