Top Remote IT Support & Helpdesk Jobs in Charlotte, NC

Responsible for day-to-day IT support, maintaining systems, managing hardware/software deployments, ensuring secure operations, and providing technical assistance.

Provide IT support for Mapbox, managing requests, onboarding new hires, maintaining systems, and enhancing user experience while ensuring security.

The Systems Support Specialist provides systems support, manages data integrity, oversees onboarding, validates configurations, develops reports, and recommends process improvements.

As a Services Management System Specialist, you will support SMS users, troubleshoot issues, provide training, and improve user experience with the Salesforce platform.

Lead the global IT support function by managing the help desk team, improving employee support and operational efficiency, and overseeing endpoint and identity administration for a distributed remote workforce.

The Site Reliability Engineer at Iron Mountain will troubleshoot escalated tickets, manage Windows Server builds, perform security patching, and collaborate with customers and vendors to resolve issues and maintain systems.

The Senior IT Operations Analyst resolves complex IT issues, mentors analysts, collaborates with engineering, and drives automation and AI improvements in operations.

The IT Project Analyst is responsible for project financial management, resource tracking, PMO operations, compliance audits, and improving PMO tools and templates.

The Systems Support Engineer II supports C-Suite executives and staff by providing onsite technical support for Windows and macOS systems, managing devices, and resolving issues. Responsibilities include troubleshooting, imaging laptops, supporting Microsoft applications, and maintaining high customer service standards.

The IT Project Coordinator will manage small-to-medium IT projects, ensuring successful completion while collaborating with various internal teams and maintaining documentation.